Service Desk Manager Jobs in Indonesia

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

Get to Know the TeamYou will be part of the Business Desk team at Grab Indonesia. This team plays a crucial role in evaluating and shaping the partnerships into more strategic viable solutions that support our long-term growth. We assess each opportunity for its strategic value financial health oper...

Full-timeDescriptionThe Service Desk Manager is responsible for the overall strategy performance and leadership of Arrayas Service Desk operations. This role ensures consistent high-quality service delivery across multiple regions and time zones while aligning the Service Desk with business objectiv...

Provide supervision to Reservations Staff. Ensure department standards and policies are adhered to making recommendations where necessary to reach overall performance goalsEnsure information provided to guests is accurate and individualizedCoach agents in areas of up-selling cross-selling and ongoin...