Transportation Operation Assistant Manager

Get to Know the Team

GrabMart is Grabs on-demand daily essentials and grocery delivery service. We bring products from multiple stores to our customers doorsteps. As part of Grabs ecosystem we focus on speed convenience and reliability for millions of customers across Indonesia.

Get to Know the Role

You will lead middle-mile transportation operations across GrabMart Indonesia ensuring reliable efficient and cost-effective movement of inventory between suppliers warehouses dark stores. Your primary goal is to maintain high service levels fleet and carrier productivity shipment visibility and safe execution while improving network performance. This role is critical for scaling GrabMart in Indonesia.

You will report to the Manager. You will based onsite. You may be require regular travel to operating sites hubs and partner facilities.

The Critical Tasks You Will Perform

• You will manage and improve end-to-end middle-mile movements including linehaul inter-hub transfers replenishment routes cross-docking and scheduled store deliveries.
• You will manage daily transport execution: route planning dispatch vehicle and capacity allocation cut-off adherence delivery tracking exception management and proof-of-delivery reconciliation.
• You will manage third-party logistics partners transport vendors and drivers against agreed service cost safety and compliance standards; lead performance reviews and corrective actions.
• You will define and monitor key operational metrics such as on-time departure and arrival fill rate utilization cost per trip shipment accuracy damages cancellations and failed deliveries using root-cause analysis to drive improvements.
• You will build operating standards SOPs control-tower routines and escalation mechanisms that improve shipment visibility and protect product quality across the network.
• You will partner closely with warehouse inventory commercial finance teams to align demand capacity schedules and peak plans.
• You will lead incident and contingency management for delays capacity shortfalls weather or road disruptions damages and other operational risks ensuring communication and recovery plans.
• You will coach operations teams and vendor supervisors promote a safety culture and implement-improvement projects across middle-mile operations.

Qualifications :

What Essential Skills You Will Need

• 5 years of experience in middle-mile transportation logistics distribution or supply chain operations within e-commerce retail FMCG or a related sector.
• Proven expertise managing end-to-end transport execution including linehaul or inter-hub transfers route planning dispatch carrier management and delivery exceptions.
• Demonstrated experience managing 3PLs or transport vendors operational requirements and driving partner performance through structured reviews and action plans.
• Experience with transport management systems (TMS) fleet or dispatch tools GPS tracking warehouse systems and data dashboards.
• Strong stakeholder-management with the ability to coordinate across warehouses stores carriers and regional teams.
• Improve cost analysis logistics and optimization routing method.
• Fluency in Bahasa Indonesia and English.
• Bachelors degree in Supply Chain Management Logistics Engineering Business or a related field.

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time