Technical Specialist Digital Product IT & Automation

We are seeking a Technical Specialist Digital Product IT & Automation to provide hands-on technical support for digital product deployments and customer projects across the Nutrition Plant Engineering (NPE) division in APAC.
The role will require approximately 3040% travel across the APAC region to support customer sites project delivery and deployments.
This role focuses on deployment/site readiness and integration - covering IT/OT connectivity secure remote access (including VPN setup) and PLC/data logging readiness across Digital Product families (including OptiPartner for APC Codex and Insight Partner solutions) and related IT/OT setup.
Working closely with project teams and customer automation/IT counterparts you will confirm scope ensure prerequisites are completed 26 weeks before data logging and troubleshoot site integration issues to prevent logging/commissioning delays.
You will also provide technical input into digital product pre-sales discussions - clarifying IT/automation scope and removing technical barriers - while remaining a purely technical role (no commercial ownership). The ideal candidate brings strong OT/IT integration capability customer-facing technical communication skills and a disciplined approach to documentation and cybersecurity.

Responsibilities / Tasks

IT/OT Connectivity & Site Readiness

• Assess and support site connectivity requirements (network architecture ports/protocols remote access VPN).
• Configure and validate secure VPN access in line with internal and customer cybersecurity requirements.
• Coordinate approvals access and test windows with internal and customer stakeholders.
• Confirm data sources and connectivity for PLC/SCADA/DCS interfaces required for APC/digital applications.
• Maintain standard checklists technical documentation and site readiness reports.

APC Project Readiness (PLC & Data Logging)

You will lead technical pre-work 26 weeks before data logging ensuring readiness milestones are met and integration issues are resolved early.

• Own the readiness checklist and the gate for ready to log.
• Coordinate PLC tasks: signals/tags scaling time sync historian/logging setup and basic validation.
• Validate data quality and resolve integration issues with customer automation teams; support initial commissioning and troubleshooting with clear technical records.

Deployment Support & Operational Readiness

• Support functional testing UAT commissioning and site rollouts to ensure smooth deployments.
• Ensure technical operational readiness (documentation monitoring cybersecurity and data logging prerequisites) and capture lessons learned to improve templates/playbooks.

Technical Sales Support

• Provide technical input for pre-sales clarifying IT/automation scope and integration requirements (no ownership of commercials pricing or contract negotiation).
• Support customer workshops to define IT/automation scope assumptions and responsibilities.
• Highlight technical risks early and propose mitigations; contribute to proposals/SOWs regarding technical scope assumptions and risks.
• Work closely with project delivery service internal IT/security and customer automation/IT teams to remove technical barriers and keep deployments on track.

Your Profile / Qualifications

• Bachelors degree in Electrical/Automation Engineering Instrumentation Mechatronics Computer Science Information Systems (or equivalent practical experience).
• 3 years experience in industrial automation OT/IT integration or digital/controls project delivery (e.g. APC analytics SCADA/PLC integration).
• Hands-on experience with PLCs industrial networks and data acquisition (tag lists scaling sampling time synchronisation).
• Experience setting up and troubleshooting secure connectivity (VPN firewalls remote access) in collaboration with IT/security teams; comfortable working within cybersecurity and change control constraints.
• Strong troubleshooting capability across OT/IT layers (network VPN PLC connectivity historian interfaces) and ability to manage technical issues under time pressure while following safety requirements.
• Excellent English (written and verbal) with strong customer-facing technical communication and documentation discipline (clear as-built notes checklists and handover packs).

Did we spark your interest
Then please click apply above to access our guided application process.