SPA Receptionist

About the job

Desa Potato Head is a creative village in Seminyak Bali where design culture community and regeneration meet. Ranked among the Worlds 50 Best Hotels and recognised for its sustainability leadership the property is home to distinctive dining outlets a renowned beach club and music and cultural spaces.

We are looking for a Spa Receptionist to support the guest journey within our Wellbeing experience. Reporting to the Spa Manager this is a guest-facing role for someone who brings warmth organisation and genuine care to every interaction.

A major part of the role is creating a seamless experience from the moment guests make a reservation until they complete their visit. The Spa Receptionist will coordinate appointments welcome and guide guests support the spa team and ensure every detail feels calm thoughtful and well organised.

What Youll Do

• Welcome guests support check-in and check-out and provide clear information about available treatments and wellbeing experiences.
• Manage spa appointments confirmations and treatment allocations to ensure the schedule runs smoothly.
• Process payments accurately maintain daily records and complete end-of-day reports.
• Coordinate closely with therapists and supporting teams while keeping the reception and spa areas organised and welcoming.

What You Bring

• At least two years of experience in a similar spa wellness or hospitality reception role preferably within a high-volume or international environment.
• Good knowledge of spa reservations guest consultation treatment scheduling and reception procedures.
• Experience processing cash card and EDC payments with confidence using Microsoft Office.
• Warm communication skills strong attention to detail and a genuine interest in wellbeing and guest experience.

Why Join Us

This is an opportunity to contribute to the wellbeing experience at one of Balis most distinctive creative hospitality destinations.

You will work alongside a passionate team develop your knowledge of spa and wellbeing experiences and help create calm and meaningful moments for guests from Bali and around the world.

How to Apply

Please submit your CV and a short cover note outlining your relevant experience and why you are interested in joining Desa Potato Head.

About Desa Potato Head Bali

Desa Potato Head Bali is Potato Heads pioneering creative village a constantly evolving rooted-in-place ecosystem that blends cultural hospitality with environmental innovation.

Across 225 suites and studios Desa brings together bars and restaurants art and design music wellbeing a beach club and a range of multidisciplinary social spaces creating a unique hospitality experience in Bali.