SPA Manager

Job Description

• Daily Operations: Manage all spa wellness and fitness facility operations to ensure 5-star brand standards.

• Team Management: Recruit mentor schedule and evaluate spa therapists receptionists and support staff.

• Revenue Management: Oversee budget planning financial reporting and the creation of promotional packages to drive sales.

• Quality Control: Ensure consistent service delivery cleanliness and maintenance of all spa and thermal equipment.

• Guest Relations: Proactively manage guest feedback and maintain high levels of guest satisfaction and personalization.

• Inventory Control: Manage procurement stock levels and cost-efficiency for all spa products and professional supplies.

• Compliance: Uphold strict health safety and hygiene standards in accordance with resort policy and government regulations.

Qualifications :

Qualifications

• Education: Bachelors Degree or Diploma in Hospitality Management Business or professional Spa Therapy certification.

• Experience: 35 years of proven experience as a Spa Manager or Assistant Spa Manager in a luxury resort or hotel.

• Technical Proficiency: Expert knowledge of wellness trends and proficiency in Spa/Property Management Software (e.g. SpaSoft Opera).

• Financial Acumen: Strong ability to manage P&L budget forecasting and inventory optimization.

• Leadership: Demonstrated capability to lead motivate and develop a high-performing team.

• Languages: Fluent in English (oral and written); knowledge of additional languages is an asset.

• Attributes: Exceptional grooming professional demeanor and ability to handle high-pressure environments.

• Network: Prior experience with international luxury hotel chains (Accor Marriott IHG etc.) is highly preferred.

Remote Work :

No

Employment Type :

Full-time