Sales Engineer

Purpose of role

This role will be responsible for maintaining and developing after-sales for the entire John Crane product portfolio in Indonesia.

Key Activities

Business Development & Sales Growth

Identify and develop new business opportunities within assigned territories and key accounts.

Promote John Crane products and solutions including mechanical seals seal support systems couplings filtration systems and asset management services.

Prepare and execute account plans to achieve sales targets and business objectives.

Build and maintain strong relationships with customers in the oil & gas petrochemical power mining and general industrial sectors.

Monitor market trends competitor activities and customer requirements to identify growth opportunities.

Customer Relationship Management

Conduct regular customer visits to understand operational challenges and identify improvement opportunities.

Act as the primary point of contact for customers regarding technical and commercial matters.

Develop long-term partnerships with key stakeholders including maintenance reliability engineering procurement and plant management teams.

Ensure high levels of customer satisfaction and timely resolution of customer issues.

Technical Sales Support

As customers first point of contact to provide technical recommendations and service support for John Crane products and services.

Review customer equipment data and propose suitable sealing and reliability solutions.

Deliver product presentations technical seminars and value-based selling demonstrations.

Coordinate with engineering operations and service teams to ensure successful delivery.

Key Accountabilities

Sales Revenue and Profitability

Key Customer Relationships

Technical Solutions

and Grow Strategic Accounts

5. Manage Sales Opportunities and Pipeline

6. Coordinate Project and Order Execution

7. Promote Reliability and Value-Based Selling

8. Market Intelligence and Business Planning

Key Metrics

To meet and exceed sales targets

To be customers first point of contact for all inquiries related to products simple technical recommendation service support

Qualifications :

Experience

Min 2 years experience in similar capacity

Technical Skills

Diploma/Bachelors degree in Mechanical Engineering (preferred)

Sound knowledge of rotating and process equipment knowledge of mechanical seals

 People Skills

Ability to effectively manage and  communicate in both written and spoken English

Additional Information :

With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity. 

Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time