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Remedy Manager Asia Pacific (m-f-d)
Job Location:
Monthly Salary:
Posted:
1 August 2026 (30+ days ago)
Posted:
Application Deadline:
29 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Scope
At FSC International we believe forests are more than landscapes they are livelihoods cultures ecosystems and the foundation of a sustainable future.
As the worlds most trusted forest certification system FSC brings together environmental social and economic interests to protect forests and the people who depend on them. Our work reaches across continents cultures and communities and our credibility depends on integrity transparency and accountability. That is why our System Integrity Unit plays such a critical role and why we are now looking for an experiencedRemedy Manager - Asia Pacific (m-f-d). In this role you will be responsible for the regional implementation coordination and continuous improvement of the FSC Remedy Framework in the Asia Pacific region. The role owns defined regional processes and workstreams within the Remedy Framework ensuring effective onboarding of remedy cases stakeholder engagement and adaptation of global procedures to regional contexts. Acting as the primary regional focal point and subject-matter contributor the role provides structured analysis stakeholder guidance and process improvement to support high-quality and consistent application of remedy processes.
As the worlds most trusted forest certification system FSC brings together environmental social and economic interests to protect forests and the people who depend on them. Our work reaches across continents cultures and communities and our credibility depends on integrity transparency and accountability. That is why our System Integrity Unit plays such a critical role and why we are now looking for an experiencedRemedy Manager - Asia Pacific (m-f-d). In this role you will be responsible for the regional implementation coordination and continuous improvement of the FSC Remedy Framework in the Asia Pacific region. The role owns defined regional processes and workstreams within the Remedy Framework ensuring effective onboarding of remedy cases stakeholder engagement and adaptation of global procedures to regional contexts. Acting as the primary regional focal point and subject-matter contributor the role provides structured analysis stakeholder guidance and process improvement to support high-quality and consistent application of remedy processes.
Main Roles & Responsibilities
- Serve as the primary regional advisor and point of contact of the FSC International ADR & Remedy Team for FSC APAC regional and network staff remedy clients partners NGOs and other external stakeholders.
- Serve as case manager for potential and current remedy cases in the region to support the onboarding of new cases and oversight of the implementation of the FSC Remedy Framework.
- Provide expert guidance on grievance management informal dispute resolution and conformance with the Remedy Framework.
- Develop adapt and operationalize FSC tools methodologies and guidance materials such as free prior and informed consent (FPIC) and capacity-building frameworks.
- Build and strengthen the APAC remedy ecosystem through identification onboarding training monitoring quality control and capacity development of Independent Assessors and Third-Party Verifiers according to established standard operating procedures and inputs to developing additional protocols as needed.
- Represent FSC International in regional meetings conferences and stakeholder forums while strengthening the credibility and visibility of the Remedy Framework.
- Deliver culturally and linguistically contextualized guidance across APAC including stakeholder communication in Bahasa Indonesia the adaptation of localized educational resources and establishing structured communications channels.
Your profile
Education & Background
- University degree or equivalent experience in law environmental governance dispute resolution human or environmental rights international relations or a related field.
- Fluency in English and Bahasa Indonesia.
- Language skills in Japanese Malay Vietnamese and/or Mandarin Chinese would be a plus.
- At least 5 years of relevant professional experience in project management in multi-stakeholder environments.
- Demonstrated experience in tropical forestry concessions customary tenure rights and social forestry.
- Awareness of mediation conflict resolution and dialogue strategies.
- Demonstrated cultural awareness and sensitivity to the diversity of values views and approaches to issues relevant to the FSC program by stakeholders in APAC and the world.
- Ability to represent FSC through your work with exemplary personal and professional authority and conduct.
- Strong time management skills and ability to handle multiple functions simultaneouslyand independently.
- Experience in writing reviewing revising and/or editing technical documents is a plus.
Why us
- Be part of a globally respected organization shaping the future of sustainable forestry.
- Work with a diverse international team representing60 nationalities.
- Join a global FSC community of over400 forest stewards.
- Enjoy meaningful professional development opportunities and continuous learning.
The Fine Print
- Location: Work remotely within Indonesia
- Working hours: Full-time (40 hours/week)
- Duration of Employment: Temporary contract - 2 years (extension possible subject to satisfactory performance)
- Starting Date:As soon as possible.
- Travel: Sporadic (international) travel is required.
Ready to make a difference Join FSC and help shape a sustainable future. Dont delay - apply now!
- Please submit your CV in English
- Please do not send any photos of yourself
We are looking forward to your application!
About us
Welcome to FSC!
The Forest Stewardship Council (FSC) is a globally recognized non-profit organization at the forefront of promoting sustainable forestry. With over 150 million hectares of certified forests and a trusted reputation among NGOs consumers and businesses FSC is leading the way in ensuring the long-term health and resilience of the worlds forests.
The Forest Stewardship Council (FSC) is a globally recognized non-profit organization at the forefront of promoting sustainable forestry. With over 150 million hectares of certified forests and a trusted reputation among NGOs consumers and businesses FSC is leading the way in ensuring the long-term health and resilience of the worlds forests.
Required Experience:
Manager
About Company
Welcome to FSC! The Forest Stewardship Council (FSC) is a globally recognized non-profit organization at the forefront of promoting sustainable forestry. With over 150 million hectares of certified forests and a trusted reputation among NGOs, consumers, and businesses, FSC is leading ... View more
