Product IT Business Analyst

About the company

Geekhunter is hiring on behalf of our client a leading B2B technology company providing cloud-based supply chain and digital commerce solutions across Southeast Asia.

Job Description

Product Management & Solution Presentation

• Develop in-depth knowledge of the company’s products services and industry solutions.
• Conduct product demonstrations solution presentations and proof-of- concepts (POCs) to prospective clients and internal stakeholders.
• Understand customer business challenges and recommend suitable product solutions.
• Support pre-sales activities by working closely with the Sales and Technical teams.
• Assist in product positioning feature prioritisation and product roadmap discussions.
• Gather market intelligence customer feedback and competitor analysis to recommend product improvements.

Business Analysis

• Engage with stakeholders to understand business objectives operational processes and system requirements.
• Conduct brainstorming sessions and requirement gathering activities.
• Analyse business processes and identify opportunities for improvement through technology.
• Document Business Requirements Documents (BRD) Functional
• Specifications (FSD) User Stories Process Flows Use Cases and Acceptance Criteria.
• Translate business requirements into clear and detailed functional specifications for software development teams.
• Work closely with UI/UX designers developers QA engineers and project managers throughout the Software Development Life Cycle (SDLC).
• Review and validate proposed technical solutions to ensure alignment with business needs.
• Manage requirement traceability and change requests throughout the project lifecycle.

Product Development Support

• Participate in sprint planning backlog grooming and product refinement sessions.
• Prioritise product backlog items together with Product Managers and stakeholders.
• Assist developers in clarifying business requirements during implementation.
• Support User Acceptance Testing (UAT) by preparing test scenarios validating system functionality and coordinating business users.
• Verify delivered solutions meet business requirements and acceptance criteria.

Stakeholder Management

• Serve as the primary liaison between business users customers Product

Management Development QA and Project teams.

• Facilitate discussions to resolve requirement gaps conflicts and implementation challenges.
• Build strong relationships with customers by understanding their business goals and operational needs.
• Communicate project updates product enhancements and solutions recommendations effectively to both technical and non-technical audiences.

Job Requirements

• Bachelor's Degree in Information Technology Computer Science Software Engineering Information Systems Business Information Systems or a related discipline.
• Minimum 3–5 years of experience as an IT Business Analyst Product Analyst Product Owner Functional Consultant or similar role.
• Experience in enterprise software SaaS products ERP CRM Supply Chain Distribution Management Systems (DMS) or business applications is an advantage.
• Experience working in Agile/Scrum environments is preferred.

Benefits

• THR and BPJS
• 12 days of annual leave

Required Skills:

Experience in enterprise software SaaS products ERP CRM Supply Chain Distribution Management Systems (DMS) or business applications