Partner Executive (Mekari Jurnal)

Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutionsincluding Mekari Jurnal Mekari Talenta Mekari Qontak and Mekari Flex we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10 years of journey we have reached over 3 Million platform users and were not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to#ElevateThroughImpactand raise Indonesias software standard.

Job Summary:
Manages assigned partner accounts by coordinating onboarding tracking performance and resolving operational challenges ensuring partners remain engaged and contribute to business growth.

Job Description:

• Assist partners with day-to-day queries or issues
• Monitor partner KPIs and usage
• Coordinate onboarding materials and timelines
• Update CRM with partner activity
• Support campaign participation and tracking
• Escalate issues to the Partner Success or Tech team
• Attend syncs and document action items
• Help update partner playbooks or handbooks
• Track partner feedback for reporting
• Organize partner recognition events
• Acquired a new partner

Requirements:

• Bachelors degree in Business Marketing Management or a related field.
• 13 years of experience in partnership management account management or business development.
• Preferably experienced in the SaaS industry.
• CRM software proficiency (e.g. Zoho Salesforce) data analysis and reporting product knowledge in SaaS and digital solutions Event and campaign coordination
• Strong communication and presentation skills problem-solving and analytical thinking collaboration across cross-functional teams relationship management and negotiation.

Office location: Sudirman Jakarta Indonesia

Working arrangement: Hybrid