Partner agency | Sales Manager (FR) – Bali, Indonesia

We are looking for an experienced Sales Manager to lead and energize an international sales team based in Bali. This role is primarily focused on the French-speaking market and requires full professional fluency in French and English.

Based on-site in Denpasar you will report directly to the General Manager and take ownership of the agencys commercial development in Indonesia. You will manage a team of 5 to 10 travel designers a mix of local and expatriate profiles overseeing performance processes and client satisfaction from end to end.

This is a leadership role for someone who combines a genuine passion for travel with strong commercial instincts and team management experience. Open to expatriates with priority given to candidates already based in Bali.

Sales & customer support

• Lead and animate a team of travel designers to ensure high-quality personalized service to French-speaking travelers.

• Monitor and drive monthly sales performance setting clear objectives and following up on results.

• Optimize lead conversion by coaching the team on sales techniques and improving response quality.

• Participate in the design and updating of travel products and circuits to keep the offer competitive and inspiring.

• Develop B2B relationships with platforms partner agencies and tour operators to expand the agencys commercial network.

Operations & practical management

• Supervise the full travel design process from first inquiry to final confirmation ensuring quality and consistency.

• Train and support the sales team on CRM tools and internal processes to improve efficiency.

• Analyze market trends and propose concrete commercial actions to support growth.

• Coordinate with the General Manager on strategic priorities and commercial reporting.

Customer care & quality during the trip

• Ensure traveler satisfaction throughout the journey by maintaining high standards across all touchpoints.

• Handle escalated issues complaints or unexpected situations with professionalism and calm.

• Collect and channel client feedback to continuously improve the agencys offer and service quality.

• Type of contract: Long-term local contract

• Location: Denpasar Bali Indonesia (on-site)

• Availability: As soon as possible

• Working time: Full-time

• Work mode: On-site

• Compensation: To be discussed during the recruitment process in line with the candidates profile and internal policies.

• Work within a well-established DMC network with a strong reputation across multiple destinations worldwide.

• Be part of a multicultural passionate team made up of local experts and international travel professionals.

• Operate in one of the most diverse and captivating destinations in the world with Indonesia as your backyard.

• Take on a leadership role with real commercial impact and direct contribution to the agencys growth.

• Join a team genuinely committed to responsible and sustainable adventure tourism.