Partner agency | Freelance Sales Agent (DACH) – Bali, Indonesia

The agency is looking for a Freelance Sales Agent to manage the German-speaking (DACH) and English-speaking markets based on-site in Bali for the first year with the role potentially evolving into a hybrid setup afterward provided physical presence continues during the high season. You will handle traveler requests from first contact through to the design of custom itineraries across Indonesia.

Beyond day-to-day sales you will also help scout new products and experiences and contribute to opening up new destinations across the archipelago. It is a role for someone who wants their daily work to shape how travelers experience Indonesia.

Sales & customer support

• Respond to travelers reaching out through the Evaneos platform and build a first point of trust

• Listen closely to understand each travelers expectations and specific needs

• Share genuine well-informed guidance on Indonesias destinations cultures and traditions

• Design custom itineraries that reflect both the travelers wishes and the agencys expertise

Operations & practical management

• Prepare and validate detailed accurate quotes for each project

• Handle billing with travelers throughout the booking process

Customer care & quality during the trip

• Stay available as the travelers main point of contact once the trip begins

• Monitor trip quality and step in proactively if something needs adjusting

• Manage complaints cancellations or unexpected issues with care and responsiveness

• Collect feedback at the end of the journey to build lasting traveler loyalty

Responsible tourism

• Champion sustainability practices in every itinerary you design

• Favor eco-conscious suppliers and local partners

• Help travelers understand and reduce their impact on local communities and environments

• Type of contract: Freelance

• Location: Based in Indonesia (compulsory presence in Bali Indonesia during the high season June to September)

• Availability: As soon as possible

• Working time: Flexible schedule

• Work mode: On-site in Bali or Remote from any part of Indonesia

• Compensation: Fixed percentage commission per dossier or sale; Monthly fixed salary

• Training trips and familiarization travel to deepen your destination knowledge

• Flexible working hours that adapt to your rhythm

• An annual bonus on top of your commission

• A close-knit team culture with regular team activities and events

• 2 to 4 years of experience in sales tourism or customer-facing roles ideally within a DMC or travel agency environment

• Strong sales and negotiation skills with a natural ability to build trust with clients

• Strong knowledge of Indonesia as a travel destination

• Excellent organizational skills and attention to detail able to manage multiple dossiers without losing track

• Customer-satisfaction oriented: you go the extra mile to make sure travelers feel well taken care of

• Autonomous and adaptable with a creative solutions-first approach when priorities shift or the unexpected comes up

• German Native or fully fluent with excellent written communication skills

• English B2

• Indonesian a valuable plus

• Must already be living in Indonesia

• Compulsory physical presence in Indonesia throughout the high season from 1 June to 30 September

• Native or fully fluent German with excellent written communication skills

1. Profile selection (CV cover letter) by Florencia Recruitment Manager for Evaneos partner agencies.

2. Final interview with Laurent agency representative.

Welcome to Indonesia!