L1 Desktop Support Engineer ID
Job Location:
Central Maluku - Indonesia
Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
Excis is a global IT support leader driven by innovation and collaboration. Were looking for a proactive Desktop Support Technician to manage hardware software and IT assets across multiple locations. Join us for a rewarding career in a supportive family-like environment where youll look forward to coming to work every day.
Client in 190 countries
6000 Engineers
200 Enterprise Clients
We foster an open friendly and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together we put our people first.
Start your journey with Excis and grow with us!
Provide onsite break/fix support IMAC services and troubleshooting for Windows and Apple devices including data migration backups and coordination with third-party vendors for repairs and maintenance.
Manage the full asset lifecyclecommissioning devices for new hires performing asset refreshes handling collections during separations and maintaining accurate inventory with regular reporting.
Support printers AV systems and software distributions; coordinate with the Service Desk to resolve incidents and service requests within SLAs while ensuring minimal disruption to authorized users.
25 years of IT support experience with Windows and macOS including OS deployment hardware configuration break/fix support and strong networking fundamentals.
Experience with IMAC processes asset management printer and AV support vendor coordination and working within ITSM tools and service fulfillment workflows.
Strong customer service communication and documentation skills; ability to clearly communicate technical information to end users in English or regional language.
Ability to lift 50 lbs; valid drivers license and personal vehicle required for travel to designated sites.
Preferred: Experience in automotive manufacturing MCP and/or A certifications and background in help desk or call center environments.
At Excis your work matters. Youll be part of a hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth continuous learning and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career Apply now to join Excis in Indonesia and be at the forefront of IT support excellence!
Required Skills:
HTML. CSS
Required Education:
Bachelors
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
