IT Business Analyst

Job Title: IT Business Analyst
Location: Sequis Tower Jakarta
Job Details: Permanent

IT Business Analyst act as primary liaison between business unit and IT support and drive technology initiatives focused on SAP dealer management system (DMS) automation & applications of all Inchcape area of Inchcape Indonesia to ensure timely accuracy consistency and efficiency of related data information transaction and comply with Inchcape Information Security policy procedure and standard.

What youll do:

1. Business Process Analysis: Analyze existing business processes to identify areas for improvement optimization and automation. Collaborate with stakeholders to gather requirements and define objectives.
2. User Consultancy and Support: Provide consultation and support with local/region/global team to Inchcape end-users and Inchcape dealers and other critical systems. Develop the user guide materials documentation facilitate adoption and utilization of technology solutions.
3. Solution Design and Implementation: Design solutions leveraging for automation with MS Sharepoint Power Automate DMS and its integration platforms to streamline business processes. Develop detailed plans for implementation including configuration customization and integration with existing systems.
4. Demand and Project Management: Lead change management initiatives to ensure smooth adoption of new processes and technologies. Communicate changes effectively to stakeholders and manage resistance to change through proactive engagement and support.
5. Collaborate and engage with business key /BPO stakeholder project teams and other related parties (internal/external) to improve business processes that will be impacted by the products generated as business applications.
6. Compliance and Governance: Ensure compliance with relevant regulations policies and standards in the design and implementation of business processes. Implement governance mechanisms to maintain data integrity security and confidentiality.
7. Monitor quality effectiveness and efficiency of IT services and solutions.
8. Communicate and report performance of IT services and solutions towards relevant IT and business stakeholders
9. Generate workshops / discovery efforts / documentation of/on the requirements of business / stakeholders

About you

• Bachelors degree in information technology Computer Science Business Administration or related field
• Minimum 3-5 years experience in IT working in Automotive industry or similar position and project management activities.
• Experience with SAP Incadea DMS (Dealer Management System) and MS 365 environment would be advantages
• Strong understanding of business process modelling optimization and automation techniques
• Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.

Start your journey

If youre excited about this role but dont meet every requirement we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape. Join our team and become part of a leading global automotive company that is transforming tomorrow together.

We offer you

At Inchcape were shaping the future of mobility and youre invited to shape it with us. Youll join a collaborative culture that values wellbeing growth and inclusion. Through impactful work ongoing development and global and local rewards we create a workplace for people to succeed and fulfil your aspirations.

About us

Inchcape is the leading global automotive distributor operating in 38markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the diverse global team of over 17000 talented colleagues foster an inclusive and collaborative culture delivering a brilliant experience for our customers and partners. Were a dynamic and fast-growing business driving the transformation of our industry and redefining tomorrow. Find out more visit

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background qualifications and experience for the role.