Head of Sales & Operations #519

Client Overview:

Our client is a newly established frozen-food import and distribution company operating under a diversified Indonesian business group with long-standing operations across natural resources logistics energy and industrial sectors. As part of its expansion strategy the company is building a scalable B2B frozen-food trading and cold-chain distribution business focused on supplying raw and processed frozen products to HORECA distributors modern trade institutional buyers and large-volume commercial customers across Indonesia.

Job Role:

The Head of Sales & Operations is a senior leadership role responsible for integrating commercial growth and operational execution across sales supply chain warehousing inventory and cold-chain logistics functions. Working closely with senior management this role will drive revenue growth operational efficiency inventory discipline customer expansion and nationwide distribution capability while helping build scalable business processes for a fast-growing frozen-food operation.

Key Responsibilities:

• Lead and integrate Sales & Marketing and Operations / Supply Chain functions.
• Align sales forecasts inventory planning warehousing capacity and distribution execution.
• Develop and execute sales strategies across distributors HORECA B2B modern trade and institutional channels.
• Oversee pricing strategy promotions margin management and sales performance tracking.
• Manage end-to-end frozen-food operations including import coordination cold storage inventory planning and logistics.
• Ensure food safety cold-chain compliance and operational efficiency across distribution activities.
• Establish KPIs covering revenue inventory turnover forecasting accuracy fulfillment rates and operational performance.
• Build coach and manage high-performing sales and operational teams.
• Monitor risks related to overstock expiry logistics disruptions and cold-chain failures.
• Provide regular business performance analysis and operational reports to senior management.

Candidate Requirements:

• Bachelors Degree in Business Marketing Supply Chain or related disciplines.
• 1015 years of experience in FMCG frozen food chilled food protein products or cold-chain distribution industries.
• Minimum 57 years managing frozen food seafood meat processed food or B2B food distribution businesses.
• Proven experience leading both commercial and operational functions within the same role.
• Strong exposure to HORECA B2B food supply or frozen-food trading markets.
• Experience building or scaling new business lines startup operations or distribution businesses.
• Strong understanding of cold-chain logistics inventory planning import processes and warehouse operations.
• Familiarity with food safety standards BPOM halal compliance and QA/QC processes.
• Strong financial forecasting leadership negotiation and stakeholder management capabilities.
• Professional fluency in English.