Head of Operations, INOVASI

Head of Operations INOVASI

• Duration: 1 year with possibility of extension
• Office location: Jakarta with travel to provincial sites
• This position is open to Indonesia nationals and permanent residents with authority to live and work in Indonesia. This is a full-time national position

Areyou an experienced hands-on operations leader ready to make a meaningfulimpact Join INOVASI at a pivotal stage of the program and lead the systemspeople and processes that support lasting improvements in Indonesiaseducation sector. This is a unique opportunity to strengthen organisationalperformance lead high-performing teams and contribute to one of Australiasflagship education programs in Indonesia.

About Palladium
Palladium is aglobal development and consulting firm part of the GISI Consulting Groupworking alongside some of the worlds leading project management andengineering organisations. We partner with governments businesses investorsand communities to design and deliver complex programs that create lastingimpact. With a presence across more than 90 countries Palladium offers theopportunity to work on meaningful challenges alongside talented colleagues inenvironments where your work can truly make a difference.

About The Program
INOVASI (Innovation for Indonesias School Children) is aflagship partnership between the Governments of Australia and Indonesia thatsupports improvements in primary education and foundational learning outcomesfor Indonesian children. Workingwith government at national and sub-national levels the program strengthenseducation policy systems and teaching practice to improve literacy numeracyand character development. Through evidence-based locally led approachesINOVASI helps identify test and scale effective education solutions whilepromoting inclusion gender equality and sustainable system reform. Operatingacross six provinces and IKN the program is helping build stronger educationsystems that deliver lasting benefits for Indonesian children

The Program isimplemented by Palladium on behalf of DFAT.

About the Role
The Head of Operations is responsible for leading the effectiveand efficient implementation and management of national and sub-nationaloperations ensuring high-quality operational support for programimplementation sound operational decision-making and approvals and compliancewith approved program plans and Palladium DFAT and Government of Indonesiarequirements.

Working with children
Is thisposition likely tocome into contact withchildren Yes No

High-Level Responsibilities
1. Lead Program Operations

• Provide leadership and oversight of all operational functions including HR Finance Procurement Administration Grants and operational services effectively support program implementation and comply with Palladium DFAT and
• Government of Indonesia requirements.

2. Manage and DevelopOperational Teams

• Lead and support the Operations Manager Finance Manager HR Coordinator and their teams.
• Drive performance coordination professional development and continuous improvement across operations.

3. Workforce Planning andOrganisational Readiness

• Lead workforce planning resourcing and succession planning across the program.
• Ensure adequate staffing business continuity and operational readiness across national and provincial teams.
• Provide temporary oversight of key operational functions when leadership vacancies occur.

4. Safety Security andBusiness Continuity

• Lead implementation of safety and security arrangements.
• Maintain business continuity and emergency management plans.
• Ensure preparedness for security incidents disruptions and emergency situations.

5. Risk Compliance andGovernance

• Ensure compliance with contractual financial procurement safeguarding and operational requirements.
• Monitor and address operational risks and escalate serious compliance fraud or safeguarding matters when required.

6. Strengthen OperationalSystems

• Oversee operational policies procedures systems and workflow improvements.
• Maintain and improve the INOVASI Operations Manual and operational processes to enhance efficiency and consistency.

7. Financial andOperational Oversight

• Support operational planning budgeting and reporting.
• Oversee key financial reporting obligations including Government of Indonesia and DFAT submissions.

Please refer to the Terms of Reference to learnmore about the role:ToR Head of Operations

About You
The Head of Operations will possess the following qualifications andexperience:

• Relevant tertiary qualification in management business administration finance development public administration or a related field; postgraduate qualification desirable;
• At least 1015 years of relevant experience in operational finance procurement grants administration or program management roles preferably on donor-funded development programs; experience with DFAT-funded programs is an advantage;
• Demonstrated experience managing multi-disciplinary operations teams and coordinating operational support across national and sub-national offices;
• Strong understanding of operational compliance delegated authorities procurement financial controls HR processes risk management and fraud safeguarding and anti-corruption requirements;
• Experience working with Government of Indonesia counterparts and sub-national government systems particularly in government accountability reporting; experience in the education sector is an advantage;
• Demonstrated ability to lead teams manage performance build staff capability and coordinate competing priorities in a complex operating environment;
• Demonstrated experience managing organisational risk safety security business continuity and emergency response arrangements in a complex operating environment;
• Excellent written and verbal communication skills in English fluency in Bahasa Indonesia is desirable;
• Strong ability to work with Excel spreadsheets budgets expenditure data and management information to support planning monitoring and decision-making;
• Sound problem solving and decision-making skills; ability to work independently and as a part of a team; and
• A high level of integrity initiative adaptability and ability to perform in a high-pressure environment.

We welcome applications from candidates ofall backgrounds including people with disabilities - disclosure will notaffect your application and we will work with you to provide appropriateadjustments.

To be considered forthis position you must have valid work rights in the country where the role isbased. Please note that visa sponsorship is not available for this role.

Salary and benefits:Competitive locally engaged salary and benefits.

Please note: This role involves working withchildren and the successful candidate will be required to complete both apolice check and relevant due diligence checks as part of Palladiumscommitment to being a child-safe organisation.

How to Apply
Click the Apply Now button

Pleasesubmit your application online and include:

• A current CV
• A cover letter demonstrating your relevant experience and how you meet the key selection criteria
  

Please note: Applications submitted without a cover letter will not beconsidered.

Closing date: Wednesday5 August 2026 11:59pm Jakarta time

If this opportunity interests you we encourage you toapply promptly as applications will be reviewed on a rolling basis. Pleasenote that only shortlisted applicants will be contacted.

EquityDiversity & Inclusion - Palladium is committed to embedding equity diversity and inclusioninto everything we do. We welcome applications from all sections of society andactively encourage diversity to drive innovation creativity success and good practice. We positively welcome andseek to ensure we achieve diversity in our workforce; and that all jobapplicants and employees receive equal and fair treatment regardless of theirbackground or personal characteristics. These include: (but are not limited to)socio-economic background age race gender identity and expression religionethnicity sexual orientation disability nationality veteran marital orIndigenous status.

Should you require anyadjustments or accommodations to be made due to adisability or you are a neurodivergent individual or for any othercircumstance please email our team at and we will be in touch to discuss.

Safeguarding- We define Safeguardingas all the actions taken by Palladium to protect our people communities wherewe work and our clients from harm including SexualExploitation Abuse or Sexual Harassment; Child Abuse in any form; Traffickingfor sexual exploitation of adults or children and any form of Trafficking ofchildren. We have zero tolerance for all forms of child abuse as well as sexualexploitation abuse and harassment and zero-tolerance for inaction to preventprotect against respond to and report harm. We are committed to ensuringthat all children and adults who come into contact withPalladium are treated with respect and are free from abuse. All successfulcandidates will be subject to an enhanced selection process includingsafeguarding-focused interviews and a rigorous due diligence process. Our Codeof Conduct and Child Safeguarding and Protection against Sexual ExploitationAbuse and Harassment Guidelines have additional details.

Required Experience:

Director