Front Office Staff (Outsource)

1. Greet receive and register both new and returning patients in accordance with established standard operating procedures.

2. Provide accurate information regarding physicians schedules clinic availability and medical service cost estimates.

3. Direct and guide patients to the appropriate clinics or medical units based on their healthcare needs.

4. Input and update patient demographic and medical records into the hospital information system with high precision.

5. Handle minor patient complaints effectively and coordinate with relevant departments to ensure prompt resolution

Qualifications :

1. Minimum of a Diploma (D3) or Bachelors Degree (S1) in any major (Hospital Administration Public Health or Communications preferred).

2. Proficient in computer operations specifically Microsoft Office corporate email management and HMIS (Hospital Management Information System).

3. Sound knowledge of patient registration administration including BPJS Healthcare procedures general billing private insurance schemes and referral systems.

fast meticulous and highly accurate typing skills.

5. Possesses excellent interpersonal communication customer service and public speaking skills.

Additional Information :

SHLCs flagship services are occupational health and emergency services equipped with modern ambulances. With 25 general practitioners 52 specialists and 162 nurses SHLC serves patients in Cikarang and surrounding areas at Jl. MH Thamrin Kav. 105 Cikarang Bekasi West Java.

BEWARE OF RECRUITMENT SCAMS

It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.

Remote Work :

No

Employment Type :

Contract