Channel Management Assistant Manager

Channel Management - Assistant Manager

Location: Medan Indonesia (Full-Time Work From Office)

Key Responsibilities

• Lead and oversee daily operations across multiple retail stores to ensure operational excellence and consistent service quality.
• Manage coach and develop store supervisors to achieve business targets and high customer satisfaction.
• Drive initiatives to increase store traffic sales transactions and overall retail performance.
• Monitor operational KPIs inventory compliance and customer feedback implementing continuous improvements where required.
• Collaborate with cross-functional teams to ensure smooth execution of promotions campaigns and customer experience initiatives.
• Lead store-related projects including new store openings renovations and operational improvement programs.
• Ensure all stores comply with company policies safety standards and regulatory requirements.
• Build and maintain strong relationships with internal stakeholders and business partners to support long-term business growth.

Requirements

• Bachelor’s Degree in Business Administration Retail Management Operations or a related discipline.
• Minimum 5 years of experience in retail or operations management including at least 3 years in a leadership role.
• Proven experience managing multiple stores branches or outlets with sizeable operational teams.
• Strong understanding of retail operations operational KPIs inventory management merchandising and customer experience.
• Demonstrated leadership coaching communication and stakeholder management skills.
• Strong analytical problem-solving and project management capabilities.
• Candidates from retail FMCG direct selling banking (Branch Manager) or other customer-facing multi-site operations are encouraged to apply.

Why Join Our Client

• Join a well-established multinational organization with strong career development opportunities.
• Lead a multi-location retail operation and drive impactful business transformation initiatives.
• Attractive compensation package performance bonus comprehensive insurance and additional employee benefits.