Business Development Manager Indonesia

The Business Development Manager Education sector (B2B) is responsible for driving revenue growth across the education sector by acquiring new clients and expanding existing university accounts. The role covers identifying and prospecting target institutions managing incoming enquiries shaping and presenting solutions negotiating commercial agreements and achieving quarterly and annual sales parallel the role acts as a primary commercial point of contact for assigned current university clientsensuring effective onboarding ongoing relationship management renewal readiness and upsell/cross-sell opportunities. The position will focus on lead generation building strategic partnerships and promoting integrity compliance and screening solutions tailored to the needs of international schools universities and other educational institutions.

What will you do:

1. New Business Development & Prospecting

• Develop and execute outbound and inbound sales strategies to acquire new education-sector clients (international schools universities campuses and educational foundations).
• Conduct structured outreach (calls email/LinkedIn referrals) to secure meetings and product demonstrations with decision-makers.
• Plan and execute field outreach where relevant (campus visits school group meetings partner visits).
• Build qualify and manage a robust pipeline using databases market research and targeted account lists.
• Represent the company at relevant education and compliance events; generate leads and convert them into qualified opportunities.
• Monitor education-sector trends and map new opportunities (new campuses policy changes compliance drivers competitor moves)

2. Sales Execution

• Own the full sales cycle from qualification to proposal negotiation and closing
• Engage as a trusted consultant: diagnose client requirements constraints and decision criteria; propose fit-for-purpose solutions
• Prepare and tailor proposals/quotations and coordinate internal inputs (operations compliance IT/security) where required
• Maintain timely and professional follow-up ensuring momentum and clear next steps throughout the sales process

3. Account Management

• Manage assigned existing university accounts to ensure satisfaction retention and long-term growth
• Drive renewals: renewal planning value reviews commercial discussions and timely contract administration
• Identify and execute upsell/cross-sell opportunities (additional checks higher packages new campuses/entities added services)
• Conduct periodic account reviews with key stakeholders and ensure effective coordination of delivery/onboarding with operations

4. Reporting & Cross-Functional Collaboration

• Ensure accurate and disciplined CRM usage (pipeline stages activities forecasts and client records)
• Provide weekly reporting on pipeline forecasts wins/losses and key risks/issues requiring management attention
• Collaborate closely with Marketing (campaigns collateral events) Operations (scope feasibility onboarding) and Product/IT (client feedback feature requests)
• Escalate critical issues immediately (reputational risk major client dissatisfaction contractual or compliance concerns)

5. Other ad-hoc assignments as per supervisors request

Who we need:

• Bachelors degree from a reputable university
• Minimum 3 years prior work experience in Sales or in managing B2B clients (experience in the education sector is a strong advantage)
• Proven track record in B2B sales preferably targeting institutional clients
• Proficient in English spoken and written
• Ability and desire to sell
• A confident and determined approach
• Adept persuasive communicator
• Deadline-oriented and attentive to detail
• Must be able to multitask
• Able to be flexible on job scope evolution

If you meet these requirements and you are looking for a new exciting opportunity within a successful growing company then this role is for you!

Integrity Indonesia is an equal-opportunity employer.

Integrity Indonesia is a foreign investment company that has operated for 25 years in Indonesia. Our business is to provide services related to the prevention detection and investigation of fraud. Our services include employment background screening whistleblowing systems mystery shopping services due diligence research & market intelligence asset tracing skip tracing claims investigations brand protection anti-counterfeiting trademark investigation and market surveys.