Agent Ocean Export
Job Location:
Jakarta Utara - Indonesia
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Scope of Position
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Export Department.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Understand all the elements of Ocean DLSOP in Indonesia and correctly interpret this information to fulfill our customers instructions and expectations.
- Track and Trace Ocean Export Files and reporting
- Meet compliance at all times to regulations internal and external in accordance with government regulations
- Understand department process flow and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Overseas communications timely responses to emails and requests (internal and external)
- Utilize all technology tools available in the company to perform customer service and operations duties.
- Escalation of problems to Management when necessary
Qualifications :
- Understanding of ocean documentation process a plus
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
- Pro-active strong organizational skills
- Good computer skills (Excel Word)
- Must be ready to work overtime if/when necessary.
- Fluent in English
Additional Information :
- Application Closing: Jul. 31st 2026
Remote Work :
No
Employment Type :
Full-time
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more
