Account Manager (Mekari Expense)

Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutionsincluding Mekari Jurnal Mekari Talenta Mekari Qontak and Mekari Flex we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10 years of journey we have reached over 3 Million platform users and were not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesias software standard.

Job Description:

• Manage end-to-end product renewal and expansion for existing SMB clients using Mekari Expense.
• Drive adoption and usage of spend management features including reimbursement workflows corporate cards and business expense tracking.
• Work closely with the internal team to create and execute marketing and cross-sell campaigns to boost product expansion & renewal.
• Conduct live product demonstrations and feature training to existing clients showcasing expense policy controls and budget management.
• Continually gather feedback on expense workflows and corporate card usage from clients then work directly with our product team to provide input on the product roadmap.
• Handle administrative duties e.g. renewal emails quotations invoices card allocation requests and weekly reports.

Requirements:

• Bachelors degree from any major.
• Min 1 year of experience as Sales/Business Development/Account Executive/Account Manager or related roles in a SaaS/Tech company.
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite).
• Comfortable and confident presenting to finance stakeholders and corporate decision-makers (Finance Managers Controllers and CFOs).
• Strong analytical negotiation and problem-solving skills with a data-driven approach to client retention.
• Excellent multitasking organization and time management abilities.
• Fluent in verbal and written English and Bahasa Indonesia.
• Solid understanding of corporate spend management reimbursement workflows corporate cards or general SaaS renewal processes.
• Continuous alignment with current corporate finance business and fintech trends.
• Able to thrive and maintain performance in a fast-paced environment under pressure.
• Prior exposure to accounting platforms ERP software or spend management solutions is preferred.