Guest Relation Associate Jobs in Makassar

DescriptionPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests...

 Assist guests with check in and checkout and other cashiering dutiesEfficient in assisting guests throughout their stay with any requirements handling guest feedback provide direction and give suggestionsHandle guests mails messages and answering phone callsMaximizing room revenue by up-selling to...

Lead and Supervise F&B Operations: Oversee all aspects of F&B operations including restaurant outlets in-room dining and banquet services ensuring seamless daily operations.Team Leadership & Development: Mentor coach and manage a team of F&B professionals leading recruitment onboarding and training...