Front Desk Jobs in Surabaya

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of question More...

Shangri-La SurabayaTo treat a stranger as one of our own characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings coupled with inspirational architecture and design. The finest dining experiences at More...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Houseke More...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. A More...

DescriptionPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate sta More...

We are seeking an enthusiastic and guest focused Assistant Front Office Manager to join our team in this pivotal role you will oversee the daily operations of our Front Office ensuring exceptional guest experiences and smooth hotel operations.Supervise and mentor Front Office Su More...

To be available at all times to deliver service beyond expectation.Maintain the positive appearance proper grooming and keeps tidy.Responsible for smooth check-in check-out posting all transactions and reporting.Qualifications : Excellent communication interpersonal and time manageme More...