Customer Support Team Lead Jobs in Balikpapan

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Field Collection Team Leader Balikpapan

Cermati.com

profile Balikpapan - Indonesia

Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.Memberikan laporan informasi dan feedback terhadap atasan terhadap pencapaian target Deliquency Moving AR secara harian mingguan dan bulanan.Membantu kolektor dalam melakukan upaya pen...

14 days ago
Contract

Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

30+ days ago
Full Time