About Indigo Books & Music
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning…
We play by the following rules:
- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
216 Job openings in Indigo Books Music
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
WHAT YOULL DO: The Customer Experience Leader (CEL) is a member of the Stores Leadership Team and is responsible for leading and executing work that contributes to the Stores operations and customer experience. Talent in the role supports the achievement of strategic priorities t More...
Youll help to conduct a fast and effective inventory count for one of our stores either before or after store close. (5 AM or 10 PM start time). WHAT YOULL DOConduct accurate and efficient inventory counts to meet key performance measures.Ensure all sign-off requirements are More...
MISSIONThe Coordinator Customer Service achieves customer satisfaction by sending required Customer Service updates to customers leveraging data and analytics to identify and action opportunities and performing core administrative functions for the Customer Service team. This role sup More...
Youll help to conduct a fast and effective inventory count for one of our stores either before or after store close. (5 AM or 10 PM start time). WHAT YOULL DOConduct accurate and efficient inventory counts to meet key performance measures.Ensure all sign-off requirements are More...
The Product Operations Leader is responsible for leading work and the execution of the work that contributes to the profitable movement of goods throughout the course of their life cycle. They provide coaching and feedback to Customer Experience Representatives (CERs) to bring product More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
MISSIONThe Online Billing and Support Agent is responsible for supporting Customers Stores and Customer Service via telephone live chat and email with account and order concerns and general inquiries. In addition tasks include recovery of failed settlements chargebacks billing related More...
MISSIONThe Agent Customer Service Escalation resolves customer issues in a timely and effective manner to deliver a best-in-class customer service experience. This role supports the creation and maintenance of Indigos customer-centric culture by contributing key insights to the More...
WHAT YOULL DO: The Customer Experience Leader (CEL) is a member of the Stores Leadership Team and is responsible for leading and executing work that contributes to the Stores operations and customer experience. Talent in the role supports the achievement of strategic priorities t More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
MISSIONThe Specialist Paid Media supports the day-to-day activities of Indigos paid media programs including paid social (meta TikTok Reddit) and YouTube campaigns. The Specialist is responsible for collaborating with organic social briefing creative studio and trafficking paid social More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
