Tech Support Engineer Jobs in Hyderabad

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global f...

As a Support Engineer in International Seller Growth (ISG) Tech team you will play a critical role in providing technical assistance to our customers ensuring the smooth operation of our software products. You will support key services for seller growth and take part in marketplace/region expansions...

ResponsibilitiesManage large amounts of incoming emails regarding software supportInteract with customers partners and internal teams to provide advice and assistance and achieve customer satisfactionLogically deduce root cause and find workarounds and solutions to issuesIdentify analyze and documen...

Job Title: Support Engineer Role Overview: In this role the Support Engineer will resolve technical cases raised by customers seeking assistance with troubleshooting unexpected behaviors or technical questions about the ServiceNow software and platform. The engineer will act as a trusted resource de...

Youll report to: Joe Howes Customer Support ManagerTeam: Customer SuccessLocation: Remote This position is open to candidates based in BengaluruRole Type:Full-Time PermanentStart date: As soon as possibleVisa / Sponsorship Available: Not AvailableThe Customer Support Engineering RoleAs a Customer S...

Job Description: - Possess minimum 3 years of experience in Enterprise monitoring automation tools such as New Relic Stone Branch. - Have hands on experience in configuring database monitoring synthetic monitoring Infrastructure monitoring and custom monitoring. - Hands on experience on job sched...

DescriptionResponsible for end-to-end technical direction technical governance technical best practices the reuse of technical assets and the assignment of technical work for the modules assigned.Will be required to lead and mentor 2 to 3 people as needed.Sound knowledge of Incident ManagementEnsure...

The Technical Support Engineer is critical to the long-term satisfaction and retention of our corporate and broker clients.  In this role you will be a point of contact interacting with insightsoftware Engineering and Product teams responsible for reporting product defects on behalf of the support a...

Roles & Responsibilities:Customer Support & Problem Resolution:Respond to customer inquiries related to budgeting planning and financial consolidation processes.Troubleshoot technical issues and resolve customer problems using both manual and AI-assisted diagnostics.Guide customers through product f...