Service Level Jobs in Mumbai

The Client Success Manager (CSM) is a senior client-facing role responsible for the commercial performance service relationship and ongoing value realization across Client accounts. This position is fundamentally a commercial and relationship-driven one designed to protect and expand long-term accou...

Assess and validate major incidents. Manage notifications and escalations as defined in the major incident management process. Manage and coordinate recovery actions and plans for major incidents to resolution. Provide timely and informative updates to management stakeholders and users until incide...

Note:This role is open only to candidates located in Mumbai as our finance operations are based there. The selected candidate will be expected to follow a hybrid work model requiring on-site presence 34 days a week. The Senior Accountant will manage a wide array of accounting tasks such as journal p...

DescriptionAbout the Team:Service Desk L1 analyst role being the first line of support is to provide a single point of contact for end-users and is responsible for managing customer queries and performing simple troubleshooting. Service Desk L1 are the interface between the customer and other tiers...

Role Overview:We are looking for a proactive and detail-oriented Client Due Diligence Specialist to support the credentialing and the Third Party due diligence process for onboarding clients vendors partners or third party. This role involves financial and legal document review KYC verification alon...

DescriptionKPI Management-Administer ongoing benefit system activities-Receive and process import data files containing indicative data election data dependent and beneficiarydata-Generate payroll/vendor feeds as well as ad-hoc management reports-Process and fulfil confirmation statements and other...