Service Level Agreements Jobs in Gurugram

Join our Team as a IT Support EngineerLocation: GurgaonHours: UK ShiftAbout the role:The 1st Line IT Support Engineer is the first point of contact for all technical issues providing quick support for hardware software and basic network problems via phone email and remote tools. Key duties include l...

Manage the end-to-end procurement process including identifying needs sourcing suppliers and negotiating contracts to achieve favourable terms.Establish clear policies for supplier selection and contract negotiation. Negotiate favourable terms for price payment schedules and service level agreements...

About ExotelExotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries such as BFSI Logistics Co...

Execute all phases of the procurement process from sourcing activities negotiation and strategic selection of goods and services. Ensure procurement solutions address metrics and service level agreements. Shift timings 3:30pm- 1am Candidate should be comfortable working from office Work Location...

About ExotelExotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries such as BFSI Logistics Co...

The Client Operations Manager is responsible for increasing client satisfaction and service by reviewing various service delivery metrics and team processes to drive process improvement changes. As a member of the Cielo client services leadership team the Client Operations Manager will focus on help...

We are looking for Associates.Salary: INR 600000 - 800000 / yearResponsibilitiesCoordinate activities associated with Order Management.Recognize potential risks or threats and suggest appropriate actions.Ensure adherence to Service Level Agreements (SLAs) and timelines.Handle queries through calls a...