Service Desk Analyst Jobs in Indore

processAbout Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group an Indian multi business corporation.Max Life offers comprehensive protection and long-term savi...

Principal AccountabilitiesHow they are achieved/measuredManage the Group business with the Bank employeesLiaison with different departments for closure of the casesChampion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance p...

CERTIFICATIONS: ITIL Foundation MCSE CCNA CompTIA A CompTIA N Azure or any Cloud/Technology related certificates EXPERIENCE: 3 - 5 years RESPONSIBILITIES (INCLUDES ALL TASKS): Receive IT support requests via various support channels such as email phone and Teams and log them in the ticketing syste...

EXPERIENCE:8 - 10 years of IT experience including 3 years in service desk support management or service delivery leadership rolesRESPONSIBILITIES (INCLUDES ALL TASKS):Own and manage Service Desk operations ensuring prompt resolution of incidents fulfilment of requests and high-quality end-user supp...

JOB TITLE: Service Desk Analyst/Technical Helpdesk Engineer JOB PURPOSE: To handle customer calls and assist end user on Desktop/Laptop related issues. QUALIFICATION: Bachelors degree with knowledge of IT CERTIFICATIONS: Mandatory knowledge of Microsoft products and ITIL Processes EXPERIENCE: 2-3 Y...

EXPERIENCE: 8 - 10 years of IT experience including 3 years in service desk support management or service delivery leadership rolesRESPONSIBILITIES (INCLUDES ALL TASKS): Own and manage Service Desk operations ensuring prompt resolution of incidents fulfilment of requests and high-quality end-user...