Quality Analyst Jobs in Pune

Company:MercerDescription:Mercer is seeking candidates for the following position based in the Pune office.This is a hybrid role that has a requirement of working at least three days a week in the office.Senior Manager - Implementation Services (Business Analyst)No. of Positions: 02Wh More...

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our inno More...

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our inno More...

Company Website- FITTR Job Title- Quality Analyst for Customer Support Job Location- Pune Seniority Level- Individual Contributor Range Of Experience- 2 to 5 years Job Summary: Write the Job Summary on what this role wo\"call quality analyst\"

Responsibilities: Quality Monitoring & Evaluation: Regularly assess customer support interactions (calls, emails, chats,\"quality analyst\"

Job Title- Quality Analyst for Customer Support Job Location- Pune Seniority Level- Individual Contributor Range Of Experience- 2 to 5 years Job Summary: Write the Job Summary on what this role would be doing, this is direct summary of Top Ro\"sales\"

Regularly assess customer support interactions (calls, emails, chats, etc. to ensure adherence to company guidelines, best practices, and customer service standards. Evaluate agents' communication skills, tone, accuracy, problemsolving, and\"sales\"

Quality Monitoring & Evaluation: Regularly assess customer support interactions (calls, emails, chats, etc. to ensure adherence to company guidelines, best practices, and customer service standards. Evaluate agents' commun\"Quality Analyst for Customer Suppo More...

Quality Monitoring & Evaluation: Regularly assess customer support interactions (calls, emails, chats, etc. to ensure adherence to company guidelines, best practices, and customer service standards. Evaluate a\"Quality Analyst for Customer Support\"

Responsibilities: List the responsibilities, these should be the roles KPIs that we would measure on Quality Monitoring & Evaluation: Regularly assess customer support interactions (calls, emails, chats, etc. to ensure adherence to comp\"sales\"

Quality Monitoring & Evaluation: Regularly assess customer support interactions (calls, emails, chats, etc. to ensure adherence to company guidelines, best practices, and customer service standards. Evaluate agents' communication skill\"quality analysis,call More...

 Job Description Primary Duties & Responsibilities Complete Daily Quality checks as per the process requirement and meet the monthly sampling numbers for voice and non-voice processes. Document quality scores and specific observations/ feedback/ comments in the monitoring fo More...

Collaborate with Product Owners to review and analyze business and functional requirements and design documents for sound testing strategiesResponsible for testing of a product including writing the test plans and test cases writing automation scripts and testing the complete applicat More...

Key Responsibilities: Analyze requirements and design test plans scenarios scripts and procedures.Perform manual and automated testing to identify software bugs performance issues and usability concerns.Collaborate closely with developers product managers and UX teams to understand p More...

Key responsibilities & accountabilities:Conduct detailed quality reviews of packaging designs ensuring alignment with brand guidelines specifications and customer requirements.Ensure packaging designs are accurate error-free and meet technical specifications such as dimensions str More...

Job Description:Essential Duties and ResponsibilitiesAnalyze requirements (stories) along with the dev team & identify test scenariosWrite tests based on scenarios identifiedUse of test management & other tools like Azure DevOps TestRail Jira Json Fiddler XML as applicableIden More...

.Job DescriptionThe Wolters Kluwer Digital Experience Group co-creates products and solutions with Wolters Kluwer businesses around the globe to serve professionals in the Legal Tax Health Finance and Compliance sectors. This wide and growing array of solutions supports business units More...

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our inno More...

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our inno More...

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our inno More...