Manager Customer Experience Design Jobs in India

CRM Executive Duties & ResponsibilitiesSample responsibilities for this position include:Highly numerate with excellent proficiency in Microsoft ExcelSupport the Senior CRM manager to define and develop the retention strategy roadmap and budget that will achieve targets and KPIsEnsuring that client...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute...

Campaign User Journey Design & Execution Designs well-orchestrated campaign user journeys with the right touchpoints frequency & sequencing leveraging HCP 360 and behaviour-based personas Designs holistic Omnichannel (OC) customer experience delivery ecosystem with maximized reach & impact Develops...

Key Responsibilities: Chatbot Strategy & Management: Develop and manage the end-to-end chatbot strategy for customer onboarding and sales customer service and collections across platforms such as WhatsApp website and our Saathi mobile App. Drive chatbot improvements focusing on business outcomes suc...

Key Responsibilities Handle customer inquiries related to industrial machinery tools spares service requests and warranties. Register service calls complaints and breakdown requests; coordinate with service engineers for timely resolution. Track service orders AMC contracts and preventive maintenanc...

About our client A leading NBFC Job Title: Customer Experience: Chief Manager Experience: 10 years Location: Chennai Qualification: PG must Job Description This position is responsible for managing customer service operations inclusive of conceptualizing & implementing short/long term plans and mana...

Job Description Identify and resolve pain points in the customer journey proactively implementing solutions to reduce friction. Customer Advocacy & Escalation Management: Act as a customer advocate representing customer needs and priorities in internal meetings and decision-making. Handle escalated...

About Client: A leading NBFC Job Responsibilities: The incumbement is responsible for overseeing the customer Experience process at the area office ensuring that all customer handling executives meet performance standards and deliver high-quality service. This role involves strategic planning team m...

Customer Care Manager - US Payroll- Job DescriptionLocation : ChennaiShifts : 24*7 Rotational ShiftsToast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best: building the businesses they love.As a Manager Customer Care- Payroll y...

Customer Care Manager - US Payroll- Job DescriptionLocation : ChennaiShifts : 24*7 Rotational ShiftsToast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best: building the businesses they love.As a Manager Customer Care- Payroll y...

At U.S. Bancorp India were on a journey to do our best. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide ever-growing range of opportunities to discover what makes you thrive at every st...

At Maersk we are a global leader in integrated logistics pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of whats possiblesetting new benchmarks for efficiency sustainability and excellence.We believe in the power of d...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute...

Does working for 150 million children of Bharat excite you Then this opportunity is for you! About us: ConveGenius is an impact-first organisation building platforms and systems for public education and skilling at population scale. We work closely with governments ecosystem partners social enterpri...

Product Intern Growth & Customer ExperienceLocation: RemoteDuration: 36 monthsStipend: 10000/month fixed up to 10000/month performance incentiveOpportunity: Potential extension / full-time conversion based on performance. About the Role:Work with Product Growth Brand Design & Technology teams on rea...

Role Overview:Lead and deliver end-to-end digital CX transformation engagements for global clients in the BPM domain driving business value through customer-centric strategy technology-led innovation and operational excellence.Act as a trusted advisor to senior stakeholders enabling enterprises to r...

Job Description Senior User Experience Designer (Level 3/4)Experience: 712 yearsRole OverviewUser Experience (UX) roles design and validate user-centered experiences for complex enterprise software. Across levels the work spans discovery (research and synthesis) design (information architecture inte...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make...

At Maersk we are a global leader in integrated logistics pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of whats possiblesetting new benchmarks for efficiency sustainability and excellence.We believe in the power of d...