Zoho Developer (CRM & Analytics)
Job Location:
Monthly Salary:
Posted on:
24 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Industry: Financial Services / Consumer Lending
We are seeking a technically strong Zoho Developer to enhance and scale our CRM reporting and data this role you will be responsible for the design development and optimization of Zoho CRM analytics dashboards and system integrations enabling visibility across the customer lifecycle. You will work closely with Sales Marketing Credit Risk and Operations teams to ensure data accuracy streamline workflows and deliver reporting solutions that support decision-making compliance and business growth. This role is ideal for a hands-on developer who can build scalable CRM solutions and automation in a fast-paced environment.
Key Responsibilities
Zoho CRM Development & Customization
- Design develop and maintain custom modules workflows blueprints and automation within Zoho CRM
- Optimize CRM structure to support sales marketing and operational processes
- Implement validation rules process automation and user role configurations
- Ensure data integrity consistency and governance across CRM systems
Dashboarding & Analytics (Backend Focus)
- Build and maintain advanced dashboards and reports using Zoho Analytics
- Develop data models pipelines and transformations to support accurate reporting
- Translate business requirements into scalable reporting solutions
- Improve visibility across key business metrics conversion rates and lifecycle reporting
System Integrations & Data Management
- Manage and enhance integrations between Zoho CRM and external platforms such as telephony systems lead generation tools and loan/origination systems
- Develop and maintain APIs webhooks and middleware connections
- Troubleshoot integration issues and ensure seamless data flow across systems
- Monitor and optimize system performance and data synchronization processes
Automation & Process Optimization
- Identify opportunities to automate manual workflows across sales marketing and operations
- Build scalable automation solutions to improve efficiency and reduce operational errors
- Support lead lifecycle automation from acquisition through conversion and servicing
- Collaborate with stakeholders to streamline processes and improve system usability
Stakeholder Collaboration
- Work closely with Sales Marketing Credit and Customer Operations teams to gather requirements
- Translate business needs into technical solutions
- Provide ongoing support enhancements and training to internal users
- Act as the internal SME for all Zoho-related systems and capabilities
Requirements
- 36 years of experience as a Zoho Developer
- Strong hands-on experience with Zoho CRM Zoho Analytics and Zoho Deluge scripting
- Proven experience integrating CRM systems with third-party platforms via APIs and webhooks
- Experience with telephony systems lead generation tools and loan/origination systems is preferred
- Strong understanding of data structures reporting and dashboard design
- Experience working in fintech financial services or high-growth environments is preferred
- Strong problem-solving skills with high attention to detail
- Excellent communication and cross-functional collaboration skills
Required Experience:
IC
About Company
Best IT Services and Digital Marketing Outsourcing Company- Wildnet Technologies is an award-winning IT Services and Digital Marketing Outsourcing Company delivering transformational growth to its clients.
