Job Description – Windows Server Administrator / Lead Administrator

Position Title

Windows Server Administrator

Experience

5 – 12 Years

Location

Remote / Hybrid

Employment Type

Full-Time

About the Role

We are looking for an experienced Windows Server Administrator to join our Infrastructure Services team and support enterprise-scale business-critical Windows environments. The ideal candidate will have strong expertise in Windows Server administration patch management troubleshooting performance optimization automation and infrastructure operations.

You will be responsible for maintaining the stability security availability and performance of Windows Server platforms while working closely with Network Storage Security Virtualization and Application teams to deliver reliable IT services.

Key Responsibilities

Windows Server Administration

• Administer and support Windows Server environments (and 2022).
• Perform server provisioning configuration upgrades and decommissioning activities.
• Manage Windows Server roles and features including File Services IIS and Remote Services.
• Ensure adherence to server build standards hardening guidelines and operational procedures.

Patch & Vulnerability Management

• Plan coordinate and execute monthly patching activities using WSUS/SCCM/MECM.
• Perform patch validation rollback planning and compliance reporting.
• Support vulnerability remediation activities in collaboration with Security teams.
• Ensure systems remain compliant with organizational and regulatory standards.

Monitoring & Performance Management

• Monitor server health availability and performance.
• Analyze CPU memory disk and network utilization trends.
• Troubleshoot performance bottlenecks and recommend corrective actions.
• Support monitoring improvements alert tuning and operational reporting.

Incident & Problem Management

• Investigate and resolve Windows Server incidents and service disruptions.
• Perform root cause analysis (RCA) for recurring or major issues.
• Participate in major incident management and outage resolution activities.
• Collaborate with cross-functional teams to drive issue resolution and service restoration.

Storage & File Services

• Manage NTFS permissions file shares storage allocation and disk capacity.
• Support storage expansion performance troubleshooting and housekeeping activities.
• Coordinate with Storage teams for SAN backup and capacity-related requirements.

Automation & Operational Excellence

• Develop and maintain PowerShell scripts for operational automation.
• Automate routine administrative and reporting tasks.
• Improve operational efficiency through standardization scripting and process optimization.
• Maintain documentation SOPs and knowledge articles.

Collaboration & Support

• Work closely with Security Network Storage VMware and Application teams.
• Participate in change management release activities and CAB reviews.
• Support 24x7 operations through rotational on-call and shift support when required.

Required Technical Skills

Windows Server

• Windows Server 2012 / 2016 / 2019 / 2022
• Server Roles & Features
• Server Core and GUI Administration
• Event Viewer
• Performance Monitor (PerfMon)
• Windows Services
• Scheduled Tasks

Patch Management

• WSUS
• SCCM / MECM
• Windows Update Management
• Patch Compliance & Reporting

Storage & File Systems

• NTFS
• ReFS
• Disk Management
• Storage Spaces
• File Shares & Permissions
• Quotas and Capacity Management

Networking Fundamentals

• DNS
• DHCP
• TCP/IP
• Windows Firewall
• Remote Desktop Services (RDP)
• Certificate Management Basics

Automation

• PowerShell Scripting
• Task Scheduling
• Reporting Automation
• Log Collection & Analysis

Preferred Skills

Active Directory

• User and Group Administration
• Organizational Units (OU)
• Group Policy (GPO)
• Authentication & Replication Troubleshooting

OR

VMware

• vCenter Administration
• ESXi Fundamentals
• VM Lifecycle Management
• Snapshots
• HA / DRS Concepts
• Performance Troubleshooting

Qualifications

• Bachelor's Degree in Computer Science Information Technology Engineering or equivalent experience.
• 5–12 years of experience supporting enterprise Windows Server environments.
• Experience working in large-scale production environments.
• Familiarity with ITIL-based service management processes.

Preferred Certifications

• Microsoft Certified: Windows Server / Hybrid Administrator
• Microsoft Azure Administrator (Preferred)
• ITIL Foundation Certification
• VMware VCP (Preferred)

What We Are Looking For

• Strong troubleshooting and analytical skills.
• Excellent communication and stakeholder management abilities.
• Experience working in mission-critical production environments.
• Ability to manage multiple priorities in a fast-paced environment.
• Continuous improvement mindset with a focus on automation and operational excellence.
• Ability to mentor junior team members and contribute to team knowledge sharing.

Why Join Us

You will be part of a highly skilled infrastructure team supporting enterprise-class platforms that power critical business applications. This role offers opportunities to work on large-scale environments automation initiatives modernization programs and advanced troubleshooting challenges while growing your technical and leadership capabilities.