Web Content Management

Qualifications

Required Skills and Experience

• Overall 10 years of experience in IT / Technology / Hi Tech consulting background and program management experience.
• Very good understanding in Order to Cash Hire to Retire & Customer Support program metrics and Have previous work experience on ERPs.
• Exhibits leadership and helps build high-performing teams.
• Facilitates daily scrum meetings and monitors progress against sprint commitments
• Actively participates in sprint planning and gains commitment of work from the team based on team capacity.
• Coordinates with members within the team and across teams during grooming sessions.
• Coaches and guides the team based on team members maturity and ensure understanding and adherence to processes.
• Collaborates communicates dependencies and builds relationships with other Scrum Masters and Product Owners.
• Ensures that releases are being deployed on schedule and tracked in both Jira & Confluence.
• Facilitates in removal of impediments helping team members work on deliverables throughout the process with minimal interruptions.
• Implement changes to improve efficiency and increase productivity adjust as needed and incorporate feedback from the team.
• Reports the progress & calls out in case of any help needed for different deliverables.
• Self-starter motivated well-organized.
• Good listener Willing to learn new things and thrive in a fast paced team environment.

Skills:

• Experience in a deadline-driven fast-paced environment.
• Must-have: Familiarity with web marketing tools like Adobe Experience Manager and Marketo and marketing automation software or a background in web or digital marketing systems.

Educational Qualifications

• Bachelors degree in Computer Science Information Technology Business Administration or related fields.

Mandatory Skills:

• Program Management & Agile/Scrum Methodologies
• Sprint Planning & Delivery Management
• ERP Processes (O2C H2R Customer Support)
• Jira & Confluence
• Release & Dependency Management
• Web/Digital Marketing Systems
• Adobe Experience Manager (AEM) / Marketo (Preferred)