USI-CTS Saviynt Operate 3 8 Yrs

USI-CTS Saviynt Operate 3 - 8 Yrs

Position Summary
As an experienced Saviynt SME at USI Talent Acquisition Consulting you will be responsible for delivering high-quality work products within defined timelines while providing technical leadership across Saviynt IAM managed services and enhancement engagements. This role combines deep operational ownership with engineering expertise governance leadership and stakeholder management.

Work youll do

• Lead end-to-end Saviynt operational delivery across incidents service requests problem management access reviews compliance activities and platform health monitoring.
  

• Own complex technical escalations advanced troubleshooting root cause analysis and permanent corrective actions across production and non-production environments.
  

• Design and engineer Saviynt integrations configurations and enhancements including support for onboarded applications and connector lifecycle management.
  

• Provide technical leadership for releases patches upgrades and deployment activities including change governance CAB participation/ownership rollback planning and risk mitigation.
  

• Oversee service quality through SLA adherence operational metrics governance reporting preparation of status reports and executive-ready communication of risks trade-offs and remediation plans.
  

• Establish and maintain runbooks SOPs knowledge articles and documentation standards for repeatable and governed support operations.
  

• Coordinate with client stakeholders internal teams and third-party vendors to resolve defects manage dependencies and improve service outcomes.
  

• Drive automation process optimization and strategic initiatives to reduce manual effort and improve control effectiveness.
  

• Support enhancement through requirements analysis design validation testing oversight and transition to steady-state operations.
  

The Team

USI Talent Acquisitions Cyber Operate teams manage clients critical cyber assets either as a fully managed service or in partnership with clients. They deliver skilled talent cutting-edge technologies and robust processes to operate client cyber capabilities across identity lifecycle security operations threat intelligence application security business transformation and continuous compliance.

Qualifications

Must have skills / project experience / certifications

• 4 years of total experience including 3 years of strong hands-on experience supporting Saviynt in managed services operations or implementation environments.
  

• Deep expertise in IAM operations including incident problem change service request management access certifications user lifecycle management provisioning/de-provisioning audit and compliance support.
  

• Hands-on experience with 2 or more IAM tools / adjacent IAM domains such as IGA AM or CIAM.
  

• Strong experience integrating and supporting complex integrations connectors workflows access request forms and platform enhancements.
  

• Manage Access reviews/certification campaigns including scope definition stakeholder coordination remediation tracking and audit evidence collection.
  

• Strong knowledge of ensuring compliance with internal and external regulations including SOX GDPR and ISO standards through audit support and effective control implementation.
  

• Proven ownership of CAB/change governance release management rollback planning and production support controls.
  

• Advanced troubleshooting capability with strong knowledge of Saviynt configuration scripting/automation and ITSM processes.
  

• Strong documentation reporting and executive communication skills.
  

• Ability to manage vendor coordination defect tracking and dependency resolution.
  

• Preferred certifications in Saviynt IAM ITIL or security.
  

Good to have

• Preferred certifications in Saviynt(Saviynt Certified IGA professional) IAM ITIL or security.
  

Education

• BE / / MCA / . (CS) degree or equivalent from an accredited university.
  

Location

• Bengaluru / Hyderabad / Pune / Kolkata / Chennai
  

Shift timings

• Flexibility for night weekend and holiday coverage is essential.
  

• On-call support required based on project assignments.
  

Role Overview
combines deep operational ownership with engineering expertise governance leadership and stakeholder management.

Work youll do

• Lead end-to-end Saviynt operational delivery across incidents service requests problem management access reviews compliance activities and platform health monitoring.
  

• Own complex technical escalations advanced troubleshooting root cause analysis and permanent corrective actions across production and non-production environments.
  

• Design and engineer Saviynt integrations configurations and enhancements including support for onboarded applications and connector lifecycle management.
  

• Provide technical leadership for releases patches upgrades and deployment activities including change governance CAB participation/ownership rollback planning and risk mitigation.
  

• Oversee service quality through SLA adherence operational metrics governance reporting preparation of status reports and executive-ready communication of risks trade-offs and remediation plans.
  

• Establish and maintain runbooks SOPs knowledge articles and documentation standards for repeatable and governed support operations.
  

• Coordinate with client stakeholders internal teams and third-party vendors to resolve defects manage dependencies and improve service outcomes.
  

• Drive automation process optimization and strategic initiatives to reduce manual effort and improve control effectiveness.
  

• Support enhancement through requirements analysis design validation testing oversight and transition to steady-state operations.
  

The Team

USI Talent Acquisitions Cyber Operate teams manage clients critical cyber assets either as a fully managed service or in partnership with clients. They deliver skilled talent cutting-edge technologies and robust processes to operate client cyber capabilities across identity lifecycle security operations threat intelligence application security business transformation and continuous compliance.

Qualifications

Must have skills / project experience / certifications

• 4 years of total experience including 3 years of strong hands-on experience supporting Saviynt in managed services operations or implementation environments.
  

• Deep expertise in IAM operations including incident problem change service request management access certifications user lifecycle management provisioning/de-provisioning audit and compliance support.
  

• Hands-on experience with 2 or more IAM tools / adjacent IAM domains such as IGA AM or CIAM.
  

• Strong experience integrating and supporting complex integrations connectors workflows access request forms and platform enhancements.
  

• Manage Access reviews/certification campaigns including scope definition stakeholder coordination remediation tracking and audit evidence collection.
  

• Strong knowledge of ensuring compliance with internal and external regulations including SOX GDPR and ISO standards through audit support and effective control implementation.
  

• Proven ownership of CAB/change governance release management rollback planning and production support controls.
  

• Advanced troubleshooting capability with strong knowledge of Saviynt configuration scripting/automation and ITSM processes.
  

• Strong documentation reporting and executive communication skills.
  

• Ability to manage vendor coordination defect tracking and dependency resolution.
  

• Preferred certifications in Saviynt IAM ITIL or security.
  

Good to have

• Preferred certifications in Saviynt(Saviynt Certified IGA professional) IAM ITIL or security.
  

Education

• BE / / MCA / . (CS) degree or equivalent from an accredited university.
  

Location

• Bengaluru / Hyderabad / Pune / Kolkata / Chennai
  

Shift timings

• Flexibility for night weekend and holiday coverage is essential.
  

• On-call support required based on project assignments.
  

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