USI-CTS SailPoint IIQ Position 8+ Yrs

USI-CTS SailPoint IIQ - Position 8 Yrs

In the hybrid operate business candidate is responsible for adhering to the defined operating procedures and guidelines in operating the identity and access management services in the Managed Services model which includes the following:

*Administer and support SailPoint IdentityIQ platform operations governance processes and daily service delivery activities including incident resolution root cause analysis and defect remediation.
*Manage joiner mover and leaver (JML) processes including user provisioning deprovisioning access modifications and entitlement management.
*Execute and support periodic access certification campaigns recertification activities exception management and certification reporting.
*Design maintain and optimize Role-Based Access Control (RBAC) models access roles and entitlement structures.
*Configure and manage SailPoint IdentityIQ workflows approval processes policies forms and lifecycle events.
Support onboarding and integration of enterprise applications into SailPoint IdentityIQ including connector configuration testing and troubleshooting.
*Monitor and support identity lifecycle management processes to ensure timely and compliant access provisioning.
*Perform access reviews entitlement analysis segregation of duties (SoD) assessments and governance reporting activities.
*Query databases to support ad hoc and custom reporting requirements
*Investigate and resolve IAM-related incidents service requests access issues and workflow failures in accordance with defined SLAs.
*Support change management activities including platform upgrades enhancements rule modifications and release/deployment activities.
*Collaborate with application owners infrastructure teams auditors and security stakeholders to support compliance and operational objectives.
*Develop operational dashboards access governance reports and process documentation to improve service efficiency and visibility.

Required:
*Minimum 7-9 years of experience in Identity and Access Management (IAM) or Identity Governance and Administration (IGA).
*Hands-on experience administering and supporting SailPoint IdentityIQ in enterprise environments.
*Strong understanding of identity lifecycle management including joiner mover and leaver processes.
*Experience managing user provisioning deprovisioning access requests and entitlement administration.
*Experience executing access certification and recertification campaigns.
*Strong knowledge of RBAC concepts role engineering entitlement management and segregation of duties.
*Experience configuring SailPoint workflows policies approvals and lifecycle event management.
*Experience onboarding applications and integrating systems with SailPoint IdentityIQ.
*Understanding of Active Directory Microsoft Entra ID LDAP and enterprise authentication ecosystems.
*Experience supporting incident service request problem and change management processes.
*Ability to analyze access issues troubleshoot complex IAM problems and provide remediation recommendations.
*Strong verbal and written communication skills with the ability to interact with technical and business stakeholders.
*Must be willing to work 16x5 rotational shifts
*Flexibility to support night weekend holiday and on-call schedules based on project needs.

Preferred:
*Bachelors in computer science or other technical fields.
*SailPoint IdentityIQ certification preferred.
*Experience supporting healthcare life sciences or other regulated industry environments.
*Knowledge of HIPAA SOX audit requirements and access governance compliance frameworks.
*Experience supporting large-scale access certification programs and governance initiatives.
*Familiarity with ServiceNow-based IAM workflows and ticket management processes.
*Experience with application onboarding connector development and IdentityIQ customization.
*Understanding of CIAM PAM or broader Identity Security ecosystems.
*Security certifications such as CISSP CISM Security or equivalent are a plus.
*Experience working in Managed Services environments with defined SLAs continuous improvement initiatives and operational governance processes.

Role Overview
-Based Access Control (RBAC) models access roles and entitlement structures.
*Configure and manage SailPoint IdentityIQ workflows approval processes policies forms and lifecycle events.
Support onboarding and integration of enterprise applications into SailPoint IdentityIQ including connector configuration testing and troubleshooting.
*Monitor and support identity lifecycle management processes to ensure timely and compliant access provisioning.
*Perform access reviews entitlement analysis segregation of duties (SoD) assessments and governance reporting activities.
*Query databases to support ad hoc and custom reporting requirements
*Investigate and resolve IAM-related incidents service requests access issues and workflow failures in accordance with defined SLAs.
*Support change management activities including platform upgrades enhancements rule modifications and release/deployment activities.
*Collaborate with application owners infrastructure teams auditors and security stakeholders to support compliance and operational objectives.
*Develop operational dashboards access governance reports and process documentation to improve service efficiency and visibility.

Required:
*Minimum 7-9 years of experience in Identity and Access Management (IAM) or Identity Governance and Administration (IGA).
*Hands-on experience administering and supporting SailPoint IdentityIQ in enterprise environments.
*Strong understanding of identity lifecycle management including joiner mover and leaver processes.
*Experience managing user provisioning deprovisioning access requests and entitlement administration.
*Experience executing access certification and recertification campaigns.
*Strong knowledge of RBAC concepts role engineering entitlement management and segregation of duties.
*Experience configuring SailPoint workflows policies approvals and lifecycle event management.
*Experience onboarding applications and integrating systems with SailPoint IdentityIQ.
*Understanding of Active Directory Microsoft Entra ID LDAP and enterprise authentication ecosystems.
*Experience supporting incident service request problem and change management processes.
*Ability to analyze access issues troubleshoot complex IAM problems and provide remediation recommendations.
*Strong verbal and written communication skills with the ability to interact with technical and business stakeholders.
*Must be willing to work 16x5 rotational shifts
*Flexibility to support night weekend holiday and on-call schedules based on project needs.

Preferred:
*Bachelors in computer science or other technical fields.
*SailPoint IdentityIQ certification preferred.
*Experience supporting healthcare life sciences or other regulated industry environments.
*Knowledge of HIPAA SOX audit requirements and access governance compliance frameworks.
*Experience supporting large-scale access certification programs and governance initiatives.
*Familiarity with ServiceNow-based IAM workflows and ticket management processes.
*Experience with application onboarding connector development and IdentityIQ customization.
*Understanding of CIAM PAM or broader Identity Security ecosystems.
*Security certifications such as CISSP CISM Security or equivalent are a plus.
*Experience working in Managed Services environments with defined SLAs continuous improvement initiatives and operational governance processes.

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