T&T- Customer CS&D | BA General Banking | Mumbai | Consultant

The team:

CS&D is about much more than just the numbers. Its about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what how and why of change so youre always ready to act ahead.Learn more about Customer

Job Title: Application Owner (IT Application Owner)

Department: Information Technology / Digital Transformation

Location: Mumbai Maharashtra

Job Summary

The Application Owner is the single point of accountability for the full lifecycle of one or more critical business applications in the financial services domain (e.g. core banking digital payments lending platforms trading systems risk management or customer onboarding solutions).

You will bridge business and technology teams ensure regulatory compliance manage risk deliver high availability & performance and drive continuous value realization while controlling costs. This role combines strategic oversight operational excellence and strong governance especially critical in a highly regulated financial services environment.

Key Responsibilities

Own the end-to-end application lifecycle (requirements development testing deployment maintenance decommissioning).

Define and maintain the technology roadmap in alignment with business strategy regulatory changes and the banks IT standards.

Lead risk & compliance management: Identify track and remediate risks gaps and audit findings (RBI guidelines PCI-DSS data localization cybersecurity frameworks SOX/equivalent internal & external audits).

Monitor and report SLAs KPIs capacity performance and availability; proactively escalate issues and drive corrective actions.

Collaborate with business stakeholders Product Owners Development teams Infrastructure and Vendors to prioritize backlog enhancements and defect fixes.

Plan and execute application upgrades patches migrations and license management with minimal business disruption.

Facilitate change management release coordination and post-implementation reviews.

Ensure robust documentation knowledge management and training for support teams and end-users.

Act as the primary escalation point for production issues (L3/L4) and coordinate with global/virtual teams when required.

Drive adoption of modern practices (Agile/DevOps automation cloud migration) while maintaining compliance guardrails.

Required Qualifications & Experience

Bachelors or Masters degree in Computer Science Information Technology Engineering Finance or related field.

4-6 years of IT experience with at least 4 years in an Application Owner / IT Application Management role within Banking Fintech or Financial Services.

Strong understanding of financial services regulations (RBI SEBI NPCI PCI-DSS data privacy laws) and IT risk frameworks.