Travel Desk

Associate Manager -Travel Desk

Job Summary

The Travel Desk Executive should be responsible for planning coordinating and managing all travel-related arrangements for employees and guests. This role ensures cost-effective timely and smooth travel operations while adhering to company travel policies.

Key Responsibilities

1. Manage end-to-end travel arrangements including air tickets rail tickets hotel bookings local transport Outstation transport Travel Insurance Currency and visas.
2. Coordinate domestic and international travel for employees clients and management.
3. Ensure compliance with company travel policies and approval processes.
4. Negotiate with travel vendors airlines hotels and transport providers to obtain competitive rates.
5. Handle last-minute travel changes cancellations and emergency travel requirements.
6. Maintain records of travel bookings invoices and expenses.
7. Process travel-related bills and coordinate with the finance team for payments and reimbursements.
8. Provide travel support and assistance to employees during their trips.
9. Monitor travel costs and prepare periodic travel expense reports
10. Maintain strong relationships with travel agencies and service providers.

Skills & Competencies

1. Strong coordination and organizational skills
2. Good communication and interpersonal abilities
3. Vendor negotiation and cost-control skills
4. Ability to manage multiple travel requests simultaneously
5. Problem-solving skills especially during urgent or unexpected situations
6. Proficiency in MS Office and travel booking tools

Preferred Attributes

1. Customer-service mindset
2. Attention to detail
3. Ability to work under pressure
4. Flexibility to support travel outside regular working hours when required

Required Experience:

Manager