TechOps-SAP-CPI-Senior

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Service line - Position Title: SAP CPI Senior TechOps (Application Management) Consultant

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EYs worldwide network of service delivery centers. The GDS team plays an important role in EYs strategy by ensuring effective support to EYs growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80000 professionals in ten locations around the world. We operate in Argentina China Hungary India Philippines Poland Sri Lanka Mexico Spain and the United Kingdom.

Client service is focused on providing Consulting Assurance Tax Strategy & Transactions and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless high-quality value-added support helping deliver exceptional client service.

Enablement Services provides cost-effective high-skilled and innovative services to support EYs global and local enablement teams. Markets BMC AWS Finance and Accounting Risk Management Procurement People Shared Services IT Service Delivery and IT Global Infrastructure services are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams along with Service Lines Core Business Services and Sectors. The team brings the desired environment technologies and skilled teams together for facilitation rapid prototyping and innovative thinking. The competencies offered include analytics digital user experience mobile technology infrastructure Microsoft technologies and open innovation.

The Opportunity

We are looking for an SAP CPI Consultant to join the EY GDS SAP TechOps Team. As part of our EY GDS TechOps team you will be responsible for the development maintenance and optimization of our SAP CPI solutions in alignment with our business objectives in a multi-region environment. You will collaborate closely with cross functional teams to address issues implement enhancements and optimize applications to deliver seamless global operations support to global clients.

This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions automation and innovation

Your Key Responsibilities

• Responsible for decision-making optimizing processes resource management and overseeing team management as needed for task execution.
• Accountable for allocating personnel supervising team members assigning tasks ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills and attributes for success

To qualify for the role you must have:

• Bachelors or masters degree in computer science Information Technology or a related field.
• Minimum of 5 years of experience in SAP integration technologies with at least 3 years focused on SAP CPI.
• Strong analytical and problem-solving skills with good attention to detail
• Excellent communication and interpersonal skills with the ability to collaborate with cross-functional teams effectively in a team environment
• Good understanding of the integration patterns best practices.
• Strong knowledge in integration of SAP and Non-SAP applications with 3rd party & internal applications
• Ability to work independently and prioritize tasks in a fast-paced environment
• Ability to work in a global setting with multi-regional teams understanding cultural nuances and time zone differences and across shifts
• Flexibility in managing work hours due to the volatile nature of Application Management support work including ability to do shifts and being on-call for critical business requirements

Ideally youll also have:

• Strong understanding of integration patterns security protocols and web services (SOAP REST OData).
• Experience with SAP ERP S/4HANA and other SAP applications.
• Proficiency in Groovy and Java scripting within SAP CPI.
• Knowledge of SAP Cloud Connector and connectivity to on-premises systems.
• Familiarity with SAP API Management and SAP Event Mesh is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• SAP CPI certification is preferred.

What you will do:

• Provide day to day Application Management support for SAP Applications across IT Service Management including service requests incident management enhancement requests as Level 2 Application Management Specialist
• Provide level 2 support for SAP CPI development activities including customizations enhancements and bug fixes across multiple SAP environments troubleshooting and resolving issues related to customer CPI developments and SAP System Performance
• Collaborate with functional consultants to gather requirements for incidents enhancements and problems and translate them into technical solutions
• Perform Debugging and Testing to ensure the quality of CPI developments
• Support system integration testing user acceptance testing and production deployment of CPI objects
• Document technical specifications code changes and implementation details for knowledge sharing and future reference
• Keep abreast of industry trends emerging technologies and SAP best practices to contribute to continuous improvement initiatives.
• Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
• Available to work on shift hours depending on the requirement of the client

What we look for

• A team of people with commercial acumen technical experience and enthusiasm to learn new things in this fast-moving environment.
• An opportunity to be a part of market-leading multi-disciplinary team of 250 professionals in the only integrated global transaction business worldwide.
• Opportunities to work with EY Data practices globally with leading businesses across a range of industries

What working at EY offers:

At EY were dedicated to helping our clients from startups to Fortune 500 companies and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus we offer:

• Support coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way thats right for you

What we offer you

At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

To help create an equitable and inclusive experience during the recruitment process please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment we persistently endeavour to embody our values fulfil our purpose and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders we believe in continuous learning. We offer opportunities to build new skills take on leadership roles and connect and grow through mentorship.

People and Culture: In our dynamic workplace diversity equity and inclusiveness are ingrained in our culture. Were united by a commitment to create an environment where every individuals differences are valued practices are equitable fostering a sense of belonging. Our shared values include integrity respect teaming inclusiveness energy enthusiasm courage to lead and building relationships based on doing the right thing.

Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits encompassing exclusive health and wellness packages enticing rewards and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists a job offer awaits.

We are an equal opportunity employer and are committed to Diversity Equity & Inclusion.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.