Technical Support Professional
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Monthly Salary:
Posted:
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Job Summary
Technical customer support and service for national Solar & Energy customers and internal interfaces
Recording documenting and handling support cases in accordance with process standards including the continuous forwarding of customer feedback
Coordinating delivering and documenting technical services following management approval (e.g. service assignments trade show participation and customer training)
Proactively sharing expertise within the national support team and across relevant departments
Creating translating and adapting technical documentation and training materials to meet national and regional requirements
All other duties as assigned by management (e.g. nomination for projects/desks)
Requirements:
Technical education
Additional professional qualifications obtained through continuing education or several years of professional experience
Professional experience in technical support
English language skills and/or local language at a level appropriate for the position
Technical customer support and service for national Solar & Energy customers and internal interfaces
Recording documenting and handling support cases in accordance with process standards including the continuous forwarding of customer feedback
Coordinating delivering and documenting technical services following management approval (e.g. service assignments trade show participation and customer training)
Proactively sharing expertise within the national support team and across relevant departments
Creating translating and adapting technical documentation and training materials to meet national and regional requirements
All other duties as assigned by management (e.g. nomination for projects/desks)
Requirements:
Technical education
Additional professional qualifications obtained through continuing education or several years of professional experience
Professional experience in technical support
English language skills and/or local language at a level appropriate for the position
Are you ready for Fronius Apply online now and become part of the Fronius family!
Required Experience:
Unclear Seniority
About Company
New, innovative solutions in the fields of welding, solar energy and battery chargers with perfect efficiency in every Fronius product.
