Technical Project Manager

Job Summary

We are seeking a technically strong Senior Technical Project Manager to drive delivery of complex technology-heavy projects for our retail-focused client portfolio. This role is weighted toward technical ownership and hands-on execution the ideal candidate is someone who can dig into code architecture and infrastructure decisions directly not just track status. Deep working knowledge of and cloud platforms (AWS/Azure/GCP) is essential along with practical experience implementing modern deployment strategies (CI/CD blue-green canary releases) and a solid understanding of retail industry systems such as omnichannel commerce POS supply chain and customer engagement platforms.

The Senior Technical Project Manager will be hands-on in reviewing architecture and code-level decisions troubleshooting technical blockers validating deployment pipelines and ensuring solutions are technically sound using project management skills as a means to keep technical delivery on track rather than as the core focus of the role.

Key Responsibilities

• Own the technical delivery of projects end-to-end from solution design review through deployment for retail client engagements.
  
• Get hands-on with Python codebases where needed: reviewing code quality debugging issues validating designs and ensuring adherence to engineering best practices.
  
• Evaluate and make recommendations on cloud architecture across AWS Azure and/or GCP compute storage networking managed services and cost optimization.
  
• Design implement and troubleshoot deployment strategies and pipelines CI/CD (Jenkins Azure DevOps GitHub Actions GitLab CI) containerization (Docker/Kubernetes) blue-green/canary releases and infrastructure-as-code (Terraform/CloudFormation/ARM).
  
• Perform technical risk assessments and gap analyses on architecture integrations and non-functional requirements (scalability performance security).
  
• Translate business and functional requirements into detailed technical specifications and solution designs.
  
• Set up and maintain project-level technical tracking (sprint boards technical backlogs) using Jira Azure DevOps or similar tools with a focus on technical accuracy over administrative reporting.
  
• Serve as the technical point of contact for client engineering counterparts resolving technical queries and unblocking implementation issues directly.
  
• Evaluate and recommend appropriate cloud service offerings (IaaS PaaS SaaS) based on technical fit scalability and cost including proof-of-concept work where needed.
  
• Embed DevSecOps practices into the SDLC security scanning compliance checks and governance gates within CI/CD pipelines.
  
• Apply retail domain knowledge to solution design for e-commerce platforms POS integration inventory/order management supply chain systems and customer data platforms.
  
• Contribute technical estimations architecture diagrams and solution approaches for proposals and pre-sales efforts.
  
• Evaluate and pilot AI/automation tooling (agentic coding tools LLM Ops AI guardrails) to improve engineering efficiency and delivery quality.
  
• Produce and maintain technical documentation architecture diagrams deployment of runbooks integration specs and technical decision logs.
  
• Coordinate lightweight project logistics (timelines dependencies status updates) only to the extent needed to keep technical delivery unblocked this is not a resourcing/staff-management role.
  
• RPA delivery lifecycle: Process Definition Documents (PDD) Solution Design Documents (SDD) bot build UAT hypercare stabilization
  

Stakeholder management with business process owners (not just engineering counterparts)

ROI/benefits tracking (hours saved FTE impact) a standard deliverable in RPA programs

Change management for process changes that break existing bots

Required Qualifications

Experience

• 12 years of overall IT/engineering experience with substantial hands-on time writing reviewing or architecting Python and/ applications.
  
• Strong current working knowledge of cloud platforms (AWS Azure GCP) including compute (EC2/App Services/Compute Engine) storage networking serverless (Lambda/Azure Functions) and managed database services gained through direct implementation not just oversight.
  
• Hands-on experience designing and troubleshooting CI/CD pipelines and deployment strategies: Jenkins Azure DevOps GitHub Actions or GitLab CI; containerization (Docker Kubernetes); blue-green/canary releases; infrastructure-as-code (Terraform CloudFormation ARM templates).
  
• Prior technical delivery experience within the retail domain e-commerce POS order management supply chain merchandising or customer loyalty platforms strongly preferred.
  
• Experience integrating and evaluating different cloud service offerings (IaaS/PaaS/SaaS) for fit scalability and cost.
  
• Working knowledge of monitoring/observability tools (Datadog New Relic CloudWatch Grafana) and hands-on incident/troubleshooting experience.
  
• Practical exposure to AI/ML-driven tooling or automation frameworks in SDLC processes (e.g. agentic coding tools LLM Ops AI guardrails) is a strong plus.
  
• Familiarity with Agile/Scrum delivery is expected
  

Skills

• Strong practical command of Python and/: able to read review and reason about code APIs microservices and integration patterns directly rather than through a managers summary.
  
• Solid grasp of cloud architecture across IaaS PaaS and SaaS models with the ability to independently evaluate trade-offs and design options.
  
• Deep understanding of software deployment and release management rollback strategies zero-downtime deployments and pipeline debugging.
  
• Strong analytical and troubleshooting skills comfortable digging into logs configs and system behavior to diagnose root causes.
  
• Ability to produce clear technical documentation (architecture diagrams runbooks technical specs) independently.
  
• Working knowledge of security and compliance considerations relevant to retail/e-commerce (PCI-DSS data privacy).
  
• Clear technical communication skills for engaging with engineering teams and client technical counterparts this role is not focused on executive stakeholder management or team leadership.
  

Education

• Bachelors degree in computer science Information Technology Engineering or related field.
  
• Relevant certifications such as PMP PMI-ACP CSM SAFe Agilist AWS/Azure/GCP certifications (Solutions Architect DevOps Engineer) are highly desirable.
  

Preferred Attributes

• Prior consulting or IT services experience serving retail/fashion clients.
  
• Experience with tooling strategy and SDLC process tracking.
  
• Comfortable being the most technically hands-on person in the room prototyping debugging or reviewing designs directly rather than delegating.
  
• A proactive self-directed mindset with the ability to operate independently on technical problems in fast-paced client-facing environments.