Technical Incident Manager
Posted:
9 July 2026 (30+ days ago)
Application Deadline:
6 October 2026
Vacancies:
1 Vacancy
Job Summary
Hiring Alert Technical Incident Manager
Location: Hybrid (3 Days/Week at Omnissa Office)
Experience: 5 Years
Shift: APJ Shift (Monday to Friday) & Weekend Support (as needed)
We are looking for an experienced Technical Incident Manager to lead incident response and ensure the timely resolution of critical production issues.
Requirements
Required Skills:
- Incident Management
- Major Incident Management
- Production Support
- Root Cause Analysis (RCA)
- Stakeholder Management
- ITIL Framework
- Incident Response & Escalation
- Service Management
- Technical Troubleshooting
- Problem Management
- Leadership & Team Coordination
- Excellent Communication Skills
Required Skills:
Required Skills: Incident Management Major Incident Management Production Support Root Cause Analysis (RCA) Stakeholder Management ITIL Framework Incident Response & Escalation Service Management Technical Troubleshooting Problem Management Leadership & Team Coordination Excellent Communication Skills