Technical Consultant

EXCLUSIVE NETWORKS Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit .

At Exclusive Networks we are passionate about making a difference. That means delivering the best to our ecosystem shaping a prosperous and trusted digital world and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES About the role

As the Technical Consultant you will:

• Install configure and support Extreme Networks Switching Wireless NAC and SD-WAN solutions.
• Perform network implementation migration upgrades and troubleshooting activities for enterprise customers.
• Monitor network performance and resolve technical issues within defined SLA timelines.
• Coordinate with OEM TAC teams for technical escalations and issue resolution.
• Prepare HLD/LLD implementation documents network diagrams and technical reports.
• Conduct health checks preventive maintenance and firmware/software upgrade activities.
• Support customer POC testing and deployment activities for new solutions and technologies.
• Work closely with pre-sales project and support teams for successful project delivery.
• Provide technical knowledge transfer and training to customers and internal teams.
• Maintain technical certifications and continuously upgrade knowledge on Extreme

QUALIFICATIONS AND EXPERIENCE About you

The ideal Technical Consultant :

• Bachelors degree in Engineering Computer Science Information Technology or related field.
• 38 years of experience in Enterprise Networking Wireless Switching and Network Security solutions.
• Hands-on experience with Extreme Networks Switching Wireless NAC SD-WAN and Cloud IQ solutions.
• Strong knowledge of LAN/WAN technologies VLAN STP Routing Wireless technologies and network troubleshooting.
• Experience in implementation configuration migration and support of enterprise network environments.
• Good understanding of network monitoring NAC network automation and security best practices.
• Experience in handling customer deployments troubleshooting RCA and coordination with OEM TAC support.
• Relevant certifications such as Extreme Certified Specialist (ECS) Extreme Certified Professional (ECP) or equivalent networking certifications are preferred.
• Knowledge of multi-vendor networking environments including Cisco Aruba Juniper or Fortinet is an added advantage.
• Good communication presentation and documentation skills with the ability to manage multiple projects within SLA timelines.

WHO ARE EXCLUSIVE NETWORKS Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website .

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences as we believe this strengthens our ability to develop superior solutions make informed decisions and better serve our valued customers. We do not discriminate against individuals on the basis of race religion color national origin gender sexual orientation disability status or any similar characteristic. Employment decisions are made solely on the basis of qualifications merit and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying and therefore sharing your data with us.

If you think the open position you see is right for you we encourage you to apply!
Our people make all the difference in our success.