Technical Business Analysis Sr Professional I

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:
You will define and support high-quality software solutions across the delivery lifecycle at Fiserv from requirements and functional design through basic testing and implementation this role you will work independently on complex initiatives partnering with product business client and delivery teams to translate validated needs into clear solution artifacts. This is a non-coding role focused on requirements analysis functional solution design and quality delivery support.

What youll do:

• Partner with product business and client teams to elicit analyze and document requirements and translate them into functional solution designs.
• Create refine and maintain features and user stories in Jira including descriptions acceptance criteria dependencies and traceability to requirements.
• Define and guide solution outcomes across technology process data and user impacts to align with product strategy and delivery objectives.
• Contribute across the delivery lifecycle through functional design test scope definition defect analysis implementation support and basic testing as required.
• Produce and review use cases process maps workflow diagrams data-flow diagrams BPMN diagrams and functional design documentation.
• Identify delivery risks requirement gaps and dependencies early and drive them toward timely resolution.
• Review solution artifacts and support quality consistency and completeness across team deliverables.
• Collaborate with technical business and product stakeholders across multiple levels of the organization.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• 4 years of experience in business analysis requirements analysis functional solution design or related software product delivery disciplines.
• 4 years of experience in creating and maintaining features and user stories in Jira.
• 4 years of experience in defining acceptance criteria managing requirement traceability and documenting dependencies across delivery artifacts.
• 4 years of experience in creating and reviewing use cases process maps BPMN diagrams workflow diagrams data-flow diagrams and functional design documentation.
• 4 years of experience in supporting software delivery through test scope definition defect analysis implementation support and basic testing.
• 4 years of experience in Agile delivery environments using Jira Confluence Microsoft Word Excel PowerPoint and Visio.
• 4 years of experience in solution analysis across technology data process and user impacts in enterprise software delivery.
• 4 years of equivalent combination of educational background related experience and/or military experience

Experience that would be great to have:

• Bachelors degree or equivalent work experience and/or relevant certifications.
• Experience supporting banking payments or financial technology solutions.
• Experience mentoring other professionals or reviewing team deliverables for quality and completeness.
• Experience working independently in complex client-facing delivery environments.
• Experience facilitating stakeholder discussions across business product and technology teams.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.