Tech Platform Analyst

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

About this role

The Aravo Platform Analyst will be part of the JLLT Foundational pillar & the Global S&P Technology Platform Team delivering the technology that underpins the S&P function.

The roles focus will be supporting the configuration of JLLs new supplier portal Aravo. They will be responsible for working closely with the rest of the S&P technology platform & support teams along with S&P business stakeholders to deliver high quality software configuration analytics & documentation for the relevant business processes.

Responsibilities

• Act as the technical support for the Aravo platform overseeing all configuration requirements and coordinating with the Aravo Platform owner for monthly releases.
• Serve as a subject matter expert on all aspects of Aravo including configuration APIs troubleshooting and support escalation.
• Learn other applications within the JLL S&Ps technology suite such as Jaggaer JD Edwards Enterprise One PeopleSoft and Corrigo to grasp their technical design and business utility.
• Construct Aravo workflows including all necessary conditions and validation logic.
• Create testing plans carry out quality assurance and conduct functional testing for monthly releases.
• Produce technical documentation that elucidates JLLs design and configuration.
• Provide recommendations for continuous improvement.
• Swiftly comprehend both business issues and technical challenges to identify and address potential gaps.
• Document requirements specifications business processes workflows and reporting outputs.

Required Skills Experience & Knowledge

• Knowledge of the Aravo platform and configuration is required
• Great communication skills as the project will offer full exposure to our many global teams
• Excellent attention to detail as this will reflect in the quality of the captured specifications
• Able to be self-motivated set priorities & work autonomously on assigned or committed tasks at the same time able to collaborate & work as part of a global agile delivery team
• Proficient in Microsoft Office (Teams Visio Excel)
• Knowledge of real estate industry is a plus but not essential
• Demonstrable & relevant experience in similar roles is required
• Previous exposure to customer support sourcing & procurement and/or software implementation is a plus

Education

Bachelors degree preferably in information systems / another relevant field or equivalent work experience

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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