Team Leader (Digital Operations)
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Job Summary
Role- Team Leader (Digital Operation)
Band- B2
Location - Chennai & Pune
Qualification -Graduate degree required; Marketing Advertising Media Business Communications Analytics or related discipline preferred
Experience - 5-8 yearsin Digital Marketing Operations Advertising Operations Campaign Management Media Operations or related delivery environments; minimum 1-2 years leading teams or managing operational delivery
Roles & Responsibilty
- Lead day-to-day delivery and team performance.
- Should have good working knowledge on DSP.
- Allocate workload and balance resources.
- Monitor SLA turnaround time quality productivity and utilization; review campaign intake launch readiness and delivery health.
- Manage escalations and risks.
- Coach team members; enforce SOPs QA and documentation standards.
- Support onboarding cross-skilling resource planning business continuity and continuous improvement.
- Digital advertising campaign operations.
- Team and workload managementQA and reporting; escalations and risk management; coaching and performance management; operational reporting and analytical problem solving
Good To Have Skiils:-Google Ads Meta Ads Manager DV360 Google Analytics CRM and workflow tools; SEO Website Services Local Search Reputation Management Digital Audio CTV/OTT or Programmatic; workload forecasting capacity management Lean or Six Sigma exposure
Lead day-to-day delivery and team performance.Allocate workload and balance resources; monitor SLA turnaround time quality productivity and utilization; review campaign intake launch readiness and delivery health; manage escalations and risks; coach team members; enforce SOPs QA and documentation standards; support onboarding cross-skilling resource planning business continuity and continuous improvement.
Digital advertising campaign operations; team and workload management; SLA quality productivity and utilization management; campaign lifecycle insertion orders setup optimization QA and reporting; escalations and risk management; coaching and performance management; operational reporting and analytical problem solving
5-8 years in Digital Marketing Operations Advertising Operations Campaign Management Media Operations or related delivery environments; minimum 1-2 years leading teams or managing operational delivery
Good To Have Skiils:-
Google Ads Meta Ads Manager DV360 Google Analytics CRM and workflow tools; SEO Website Services Local Search Reputation Management Digital Audio CTV/OTT or Programmatic; workload forecasting capacity management Lean or Six Sigma exposure
Qualification - Graduate degree required; Marketing Advertising Media Business Communications Analytics or related discipline preferred
Mandatory Skills: Content Moderation. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.Required Experience:
Manager
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
