Team Lead Indirect Procurement

As Team Lead of the newly established Indirect Procurement GSC team in India you will build and manage a high-performing shared services centre responsible for contract and catalogue creation in SAP Ariba across all METRO countries and for end-to-end supplier enablement. You will act as the primary interface between the GSC India team and global Indirect Procurement stakeholders ensuring service quality SLA adherence and continuous improvement. This is a foundational role you will set up the team from scratch define ways of working and grow the function in line with the LUCA programme rollout.

Key Responsibilities

• Build the GSC India Indirect Procurement team from scratch including recruitment onboarding role definition and team structure
• Act as primary point of contact for all country Procurement leads and global Indirect Procurement stakeholders
• Own and enforce SLAs for contract/catalogue creation and supplier enablement services
• Oversee the end-to-end contract and catalogue creation process in SAP Ariba ensuring accuracy completeness and compliance with global templates
• Govern the supplier enablement function supplier onboarding portal management query resolution and transaction monitoring
• Manage the contract and catalogue request tracker ensuring daily updates and full transparency to requesting countries
• Drive a quarterly capacity review aligning team size to pipeline forecasts and escalating resourcing needs as Wave 2 volumes grow
• Report monthly on KPIs to GSC and Indirect Procurement leadership including processing accuracy turnaround times and supplier adoption rates

Continuous Improvement:

• Identify process inefficiencies and implement solutions including self-service portals automated tracking and quality gate checklists
• Drive adoption of electronic transactions (PO invoice order confirmation) across the supplier base
• Support the development of new service lines as the GSC matures and additional countries go live

Qualifications :

Skills & Competencies

• Strong leadership and people management skills with proven ability to build and develop teams in a shared services or GCC environment
• Deep understanding of SAP Ariba specifically contract management catalogue configuration and Ariba Network (AN)
• Excellent stakeholder management skills with the ability to manage expectations across multiple countries and time zones
• Structured process-oriented mindset with high attention to detail and a quality-first approach
• Strong communication skills in English; ability to work effectively with European country stakeholders
• Experience in procurement operations indirect procurement or supply chain in an international environment
• Ability to manage ambiguity and operate effectively in a start-up phase building structure from a blank sheet
• Results-oriented with a high level of ownership and accountability

Qualifications & Experience

• Bachelors or Masters degree in Business Supply Chain Procurement Economics or a related field
• 8 years of experience in procurement supply chain or shared services operations with at least 3 years in a people management role
• Proven experience with SAP Ariba (contract module catalogue management Guided Buying or Ariba Network) mandatory
• Experience setting up or managing a GCC SSC or shared services function is strongly preferred
• Experience in retail wholesale FMCG or consumer goods is a plus
• Fluency in English is required; working knowledge of any European language is an advantage

Remote Work :

No

Employment Type :

Full-time