TA Operations Lead

About Role:

The Recruitment Operations professional will be responsible for managing end-to-end recruitment processes ensuring operational excellence data accuracy and process compliance. This role plays a critical part in enabling the Talent Acquisition team through analytics reporting automation and vendor governance to drive hiring efficiency and effectiveness.

Key Responsibilities:

1. Recruitment Data & Analytics

Own and manage recruitment dashboards and reports for leadership.

Generate hiring insights and recruitment metrics (SLA TAT source mix etc.).

Maintain candidate records and ensure GDPR compliance and audit readiness.

2. Process Optimization & Efficiency

Drive process improvement initiatives to enhance recruiter productivity.

Support automation of recurring tasks and maintain knowledge repositories.

Standardize templates for job descriptions offer letters and contracts.

3. Technology & Systems Management

Manage recruitment systems data accuracy and integration with HR tools.

Coordinate with Payroll HR Operations and IT teams for smooth pre-boarding/onboarding.

Ensure data quality and timely updates in recruitment systems.

4. Vendor Governance & Compliance

Manage vendor empanelment invoicing and performance monitoring.

Ensure adherence to compliance requirements across recruitment processes.

Maintain audit readiness and documentation for all recruitment activities.

5. Recruitment Support Functions

Manage Employee Referral Internal Job Postings (IJP) Background Verification (BGV) and medical coordination.

Own document collection and personal file creation for new hires.

Collaborate with stakeholders to deliver a seamless hiring experience

Qualifications & Experience:

1. Bachelor s or Master s degree in Human Resources Business Administration or related field.
2. 6-10 years of experience in Recruitment Operations HR Operations or Talent Acquisition support.
3. Exposure to HRMS / ATS tools (e.g. SAP SuccessFactors Workday Darwinbox etc.) preferred.

Education & Qualifications

Bachelor s degree in Human Resources Business Administration Commerce or a related discipline is mandatory.

MBA / Postgraduate Diploma in HR preferred.

Advanced proficiency in MS Excel and MS PowerPoint required (Pivot Tables VLOOKUP dashboards presentations).

Certification in HR Analytics Excel Reporting or Data Visualization (e.g. Power BI Tableau) will be an added advantage.