Systems Administrator
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Job Summary
Summary: The System Administrator will oversee and manage the maintenance configuration and operations of IT infrastructure including on-premise and cloud-based systems. The ideal candidate will have expertise in O365 administration AWS Cloud Server Management Active Directory Proxmox VMware/Hyper-V VoIP systems and enterprise-level IT operations. This role also involves website maintenance API integrations software deployment and IT security management while ensuring seamless technical support for internal teams.
Roles & Responsibilities
Server & Workstation Management
• Install configure and maintain Windows/Linux servers laptops and workstations.
• Manage AWS cloud servers Proxmox virtualization and on-premise environments (VMware Hyper-V). • Perform system upgrades patch management and monitor system health.
User Support & Access Management
• Administer Office 365 Active Directory SSO (Single Sign-On) and Access Work or School accounts. • Manage user accounts group policies and permissions.
Network & Security
• Troubleshoot hardware software and network issues.
• Implement system security best practices and manage firewall rules.
• Maintain data backup disaster recovery procedures and endpoint protection.
Software & Application Management
• Oversee Microsoft Software Centre deployments and application updates. • Integrate calling/VoIP software with business systems.
• Manage internal API integrations and ERP systems (ZOHO ODOO Lantern SAP B1).
Website & Service Maintenance
• Maintain corporate website and coordinate updates with developers. • Ensure optimal uptime and performance of hosted applications.
Support & Documentation
• Provide technical support and guidance to internal teams.
• Maintain detailed documentation of system configurations network diagrams and procedures. • Train staff on new technologies tools and IT policies.
Certifications
• ITIL (Required)
• CCNA (Required)
• MCSA RHCSA (Preferred)
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• AWS Solutions Architect (Preferred)
Skills:
• Strong knowledge of IT hardware networking and enterprise infrastructure. • Excellent communication and client-facing skills.
• Strong leadership organizational and team management abilities. • Problem-solving mindset with attention to detail.
• Ability to work under pressure and manage multiple priorities.
• Ability to manage tasks and responsibilities that may extend non-business hours
Educational Qualification
• Bachelor’s degree in Information Technology Engineering or related field.
Experience
• 8 years of experience in System Administration with enterprise-level IT operations. • Strong experience in enterprise-level IT infrastructure management.
• Hands-on experience with VoIP systems wireless technologies and ERP integration tools. • with ticketing systems and remote support tools
• Familiarity with ITSM practices (Change Management Incident Management).
• Strong knowledge of network protocols system security and database management.
Required Skills:
Analytical Skill Assessments Oop Interpersonal Skill Compliance Problem-solving Skill Mentoring Autocad Strong Communication And Interpersonal Skills Itil Documentation Project Management Skill Strong Analytical Interpersonal Skills Drawings
