System Registration Analyst

Key Responsibilities:-

1. Customer Registration & Static Data Maintenance:

• Review and verify customer registration requests received from Implementation and CSG teams across branches ensuring accurate system setup based on approved instructions.
• Perform customer onboarding and maintenance activities while adhering to established maker-checker controls.
• Manage electronic filing and archival of registration forms and supporting documents in accordance with record retention and documentation policies.
• Process user access provisioning entitlement modifications and profile updates based on authorized approvals while maintaining complete audit records.
• Conduct quality assurance reviews to ensure data accuracy completeness and compliance with operational procedures and control requirements.

2. Governance Compliance & Risk Controls:

• Execute system setup and maintenance activities in line with approved Standard Operating Procedures (SOPs).
• Ensure compliance with regulatory requirements internal policies operational controls data protection standards and audit expectations.
• Identify and escalate discrepancies exceptions unusual transactions or potential risk concerns to appropriate stakeholders in a timely manner.
• Assist with internal audits risk assessments control reviews and testing exercises by maintaining accurate and readily accessible documentation.

3. Management Reporting & Performance Tracking:

• Prepare daily operational reports and end-of-day summaries covering registration activities service levels processing volumes and outstanding exceptions.
• Maintain reporting tools dashboards and trackers used to monitor team productivity operational performance and service delivery metrics.
• Analyze operational data to identify recurring issues process inefficiencies and trends and provide insights for corrective and preventive actions.

4. Operational Administration & Business Support:

• Handle day-to-day administrative responsibilities including shared mailbox monitoring document distribution and workflow allocation.
• Coordinate the secure handling and distribution of operational materials such as security seals authentication tokens and related inventory ensuring proper tracking and reconciliation.
• Provide additional support to team leads and approvers during high-volume periods special projects user acceptance testing (UAT) process enhancement initiatives and other business-critical activities as required.