Student Counselor (Admissions & Sales)

This is a remote position.

BFG Tax School is an industry-focused training academy established by Business Financial Group (USA) designed to prepare students for careers in U.S. Accounting Taxation Bookkeeping Payroll and Financial Operations.

Unlike traditional educational institutions our programs focus on practical real-world training that prepares students to work with U.S. CPA firms and accounting organizations.

We are looking for a passionate and energetic Student Counselor who enjoys interacting with students and parents guiding them through career decisions and helping them enroll in programs that can transform their future.

The Student Counselor will be responsible for managing inquiries counseling prospective students and parents conducting follow-up calls handling admissions and achieving enrollment targets.

Most work can be performed remotely; however the counselor must be available to meet students and parents at our Kochi office whenever required.

• Contact all new inquiries promptly.
  

• Respond to website WhatsApp email phone and social media leads.
  

• Qualify prospective students.
  

• Understand career goals.
  

• Explain available courses.
  

• Maintain accurate CRM records.
  

• Schedule counseling sessions.
  

Help students understand:

• Career opportunities.
  

• U.S. Accounting industry.
  

• Tax School curriculum.
  

• Learning methodology.
  

• Placement assistance.
  

• Internship opportunities.
  

• Expected salary ranges.
  

• Career growth path.
  

Guide students toward selecting the right program.

Many enrollment decisions involve parents. The counselor should:

• Explain course value.
  

• Discuss career opportunities.
  

• Address concerns.
  

• Explain fees.
  

• Explain payment plans.
  

• Build confidence in BFG Tax School.
  

• Follow up with prospective students.
  

• Convert inquiries into enrollments.
  

• Explain admission procedures.
  

• Coordinate documentation.
  

• Assist with fee collection.
  

• Meet monthly enrollment targets.
  

Although this is primarily a remote role the counselor must:

• Meet students and parents at the Kochi office.
  

• Conduct one-on-one counseling sessions.
  

• Participate in admission events.
  

• Attend seminars and orientation programs when required.
  

Maintain complete records of:

• Lead source.
  

• Follow-up history.
  

• Counseling notes.
  

• Student status.
  

• Payment status.
  

• Admission status.
  

• Excellent English communication.
  

• Fluent Malayalam.
  

• Good Hindi is a plus.
  

• Strong interpersonal skills.
  

• Friendly personality.
  

• Persuasive but not pushy.
  

• Good listening skills.
  

• Professional appearance.
  

• Strong follow-up ability.
  

• Comfortable using CRM systems.
  

• Microsoft Office / Google Workspace proficiency.
  

• Bachelors Degree.
  

• 25 years of experience in:
  

  • Educational Counseling
    

  • Admissions
    

  • Sales
    

  • Career Counseling
    

  • Customer Relationship Management
    

• Experience with educational institutions is preferred.
  

Candidates from:

• Training Institutes.
  

• Colleges.
  

• EdTech Companies.
  

• Overseas Education Consultants.
  

• Professional Certification Institutes.
  

• Skill Development Centers.
  

will be preferred.

• New Leads Contacted.
  

• Follow-up Calls Completed.
  

• WhatsApp Conversations.
  

• Counseling Sessions Scheduled.
  

• Office Meetings Conducted.
  

• Parent Meetings.
  

• Applications Received.
  

• Admissions Closed.
  

• Enrollment Target Achieved.
  

• Conversion Rate.
  

• Revenue Generated.
  

• Student Satisfaction.
  

• CRM Data Accuracy.
  

per month (based on experience).

• Enrollment bonus per student.
  

• Monthly enrollment achievement bonus.
  

• Quarterly performance bonus.
  

This creates strong motivation while keeping a reasonable fixed cost.

• MondaySaturday.
  

• Standard office hours.
  

• Flexible work-from-home arrangement.
  

• Required to travel to the Kochi office for scheduled counseling sessions orientation events seminars and parent meetings.
  

A successful Student Counselor will:

• Respond to every lead quickly.
  

• Build trust with students and parents.
  

• Consistently achieve enrollment targets.
  

• Maintain excellent follow-up discipline.
  

• Represent BFG Tax School professionally.
  

• Deliver an outstanding admissions experience from the first inquiry through enrollment.
  

To maximize conversion rates we recommend this admissions pipeline:

1. Lead generated (Website WhatsApp Facebook Instagram Referral Walk-in).
   

2. Contact within 15 minutes during business hours.
   

3. Initial qualification call (1015 minutes).
   

4. Schedule an online or in-person career counseling session.
   

5. Send course brochure fee details and success stories.
   

6. Follow up within 24 hours.
   

7. Arrange a parent meeting if needed.
   

8. Address objections and discuss payment options.
   

9. Collect the application and enrollment fee.
   

10. Complete admission welcome the student and hand off to the academic team.
    

This structured approach fits well with our plan to build BFG Tax School as a premium career-focused academy rather than a traditional tuition center.